Hilltop Hotel

Went late May right after COVID lockdown in Tennessee ended. Roaches throughout the room and bathroom. Girlfriend had a fit and it was miserable for both of us staying the night. Only realized in the morning leaving the place that we could have slept in our minivan. Doh!

The room was NASTY and smelled horrible. No towels and the head board had molded food on it. The smell was so bad I instantly got a headache. The wall board was coming off the wall and dead bugs was lying between wall and wallboard. We IMMEDIATELY asked for our money back and left. I refuse to stay in a hotel that nasty. I felt like a cardboard box would have been better for the night than staying in a room where I could catch a disease or carry bugs home in my bags. 🤮🤮

We booked 2 nights for the eclipse in February. Drove from Michigan to Tennessee only to be told that hotels.com had overbooked rooms that were unavailable. No advance notice given by Hotels. Com and of course no available rooms anywhere near. What a joke--the hotel was overbooked in FEBRUARY? We slept in our car due to these clowns. I'll be contacting the Better Business Bureau about them and Hotels.com.