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Reviews from Guests

1.0/5

tripadvisor

98

Reviews

from real guests

412elisamas

1

/

5

Horrible beds, pillows and service. Do not book. Has a smell and parking is not safe at all. Not lights. Definitely not coming back again. Ac wasn’t even on and room was way too hot. Costumer service was very poor as well. Furniture was even falling a part.

Morefoot

1

/

5

This place looked decent online. The price was good. That should have been my clue. Austin is expensive. I booked on their website. The night I showed up, I didn't even have to check in. I could see clearly what I was in for. It was an absolute dump in a bad part of town. I told the man at the check-in desk that I wished to cancel because it was not a nice place. He said he would cancel but that I would still be responsible for the first night. I appealed to him and said, "this isn't a nice place. It doesn't look like the photos". He said it didn't matter. Obviously it should matter, but my card was charged. I think this place make money by doing this. The reviews on other sites, which I did not see, demonstrate absolute filth. I called Choice Hotels. They said that this guy put me down as a "no show" which was not true. The Choice rep said they would tell the hotel to issue a refund. That has yet to happen. It's frustrating that I have to spend time chasing this money when a location of a major hotel chain is dishonest and practices false advertising. I can't recommend avoiding this place enough.

geocor

1

/

5

The only reason I stayed here was because of location, but it is a horrible motel! The owner acts like the customers are his servants, and they should be indebted to him. Maybe that might have been his upbringing? The room was a dump! A dying giant roach greeted me by the bathroom. The tub had mold. The tile repair was beyond horrible - see the pictures. It was so gross that I didn't shower. I should have checked out right then, but it was very late and I was exhausted. My bad for not leaving! Instead of driving super expensive cars, he should spend just a little on his dumpster of a property. Choice Hotels should be embarrassed for having this property under their banner! The topper was he accused me of stealing his cheap bath towel! The gall of this man to take part of my deposit in order to afford his S Class!

Facilities Details

Free Parking

Free Wifi

Designated Smoking Area

Laundry

Bicycle Rental

Toiletries

24-Hour Front Desk

Daily Housekeeping

Facilities Details

Parking and Transportation

Bicycle Rental

Free Parking

Front Desk Services

24-Hour Front Desk

Cleaning Services

Laundry

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Designated Smoking Area

Toiletries