The answer is NO, we are very sorry.
Questions asked:
1. No water in rooms from 9am to 4pm: are you compensating this in any way?
2. May I have a coke, please?
3. Would you a plug adapter I could borrow?
4. Could you please reduce the A/C, clients are leaving your restaurant because it’s freezing?
Despite these issues, I am still giving the hotel 3 stars. The location is excellent, rooms are clean and several members of staff were genuinely friendly and helpful, especially Sham, who always had a smile on her face.
