Regency Suites Intercontinental Airport

If I could give a rating of zero I would. We reserved this hotel (should write Motel in this case) for a layover in Houston. When we arrived there and entered the lobby, the smell was horrible and the lady barely spoke to us through a security glass. She asked for an ID and gave us a card to access the room. When we entered the room, the smell was the same as in the lobby, there were hair on the bed sheets, the furniture was in bad conditions and the lights would not turn on. We forgot to take pictures of the place but we got out of the room pretty quickly and called a Uber to go to another hotel. The room was not refundable, but we decided to leave anyways. The Uber driver told us that she usually refuses all the requests from this motel since they charge hourly (which we didn’t know) and the police ends up going there many times a week.

We were stuck in Houston after a major storm and a lay minute flight cancelation . Booked this place very last minute as there was almost nothing vacant . We arrived to a check in process with a gentlemen who was entertains his 2 year daughter and has very limited command of the English language . Simple check in took a very long time. Rooms are basically located on the highway with little or no blocking of the noise . If I was paying $39 I may not have been frustrated . However I did get a "free jacuzzi" perhaps indicating the nature of the typical nighttime activities at this establishment . Bottom line - even when stuck in Houston after being stuck in airplanes in Tarmac and in terminal for 14 hours - look for somewhere else

The staff was respectful and very helpful. Room was large and comfortable. Everybody there keeps to themself and minds there own business. Housekeeping wont harass you if u put "do not disturb" sign on door. Reasonable rates for extended stay.