KNIGHTS INN LONGVIEW

The fact the owner was standing outside of my room for a while one morning (keep in mind that my bf and I worked the night shift) for a period of time. It shocked me because I'm not sure how long he was there, yet he was concerned because I stored some items in my room for a friend that was also staying here. The owner was concerned that my friend things were in my room because he said "this is not a storage, you need to take her things out of your room." After removing the items, owner proceeded to question my bf and his ID (only had an old inmate ID). Personal questions such as "what did you go to jail for? How long were you in there? Are you a sex offender?" Now I'm all for the safety of your patrons staying here, however it felt very discriminatory. I became upset and asked for him to leave because I felt violated to which he responded with "you're not allowed any visitors and if you do, I will need you and your inmate bf to vacate the property." What would your response be? Update: apparently owner contacted corporate (Sonesta) to inform me that they can no longer extend our stay. This was AFTER I had already paid for another week with them and having the manager (who is a sweet and helpful woman) ask me to remove my negative comment. Can someone please assist me on reporting this company in regards to the owners discriminatory ways? Update: After contacting booking.com in regards to a refund, I receive an email stating that they need a letter from the property to release my funds if over $350 that I paid for the week. Why should I have to wait for my funds when they 1. Gave me a short notice to vacate the property (a little after 8am) 2. I had until 12 or I would be charged another day and 3. Harassed by the maintenance worker to hurry up and get out of the room. Keep in mind that I needed to find another hotel to rent from on top of trying to get a ride to move our things. Let's just say that we accumulated a lot of things during our over month stay at this facility. Why should I have to wait for my refund when I was given a short notice to vacate the property by the owner and his workers?

We booked this place based on review, "If you don't mind older stuff, you get a lot for your money". They DO NOT provide the following: Tissues, hotel guide, or bathroom toiletries (with the exception of one half used bottle of shampoo that was never replenished). They did have a kitchenette, but no plates, flatware, pots/pans or drink ware. On arrival and check-in, we were asked to pay up front and then put down a $25 security deposit. We were told that it would be refunded in 72 hours, Our room was just around the corner from the office as we requested but we found that parking near your room door was limited due to all the pickup trucks parked there. There was only one handicap space and it was next to the steps. This appears to be a place where road crews stay. For recreation these men appear to enjoy hanging out on the upper level outside their rooms, smoking and drinking. It appeared that a working girl or two visited them as well. Some of the pictures posted by former guests are quite accurate. Things are old and out dated, but appeared quite clean. Issues do remain, such as our toilet was not fastened to the floor, so after using it and you leaned to the side to clean yourself, so leaned the toilet. They advertised a pool, but on a visit to it, we found plenty of empty beer cans and bottles. The only thing maid service did was to make the bed and replace the towels. They also replaced the coffee and sugar. Coffee for a 4 cup coffee maker and sweetener for ONE cup of coffee. No cups for the bathroom. I left the coffee pot sitting on the counter and the filter basket open. Maid service closed the basket with the old grounds still in it, and placed the dirty pot back on the warmer plate. They say they offer a free breakfast, but what we found was that they offer oatmeal packets, cold cereal, danish/muffins, coffee & juice. I am a Wyndham Rewards member, but if this is representative of what theirs hotels have come to be, I'll leave the group.

I selected this hotel because it offered a inn with a kitchenette at a reasonable price. I arrived at time for check-in and was charged an additional $20 fee, which I was told would be refunded on checkout; it's February and still have not seen that returned deposit. The room was decent, very nice-sized kitchen area to work my magic for Thanksgiving dinner. My son works in Marshall and could not make it to Louisiana for the holiday. The oven worked just fine, however the range top did not. One call to the front desk and it was easily remedied. The microwave, well that's a different story. It was a no-go, and was told as such when the stove was repaired. "It's kinda one or the other around here" the guy offered up. I left my can opener and easily found a Family Dollar a quick dive away. Ordered from the Waffle House which is right next door, most expensive and worthless meal I've had in quite some time. Comfy and clean beds, moderate appliances, and good place to stay if you want to feel safe while saving money. Not a lot of traffic flowing through. I say several groups of people while there, but absolutely no noise or traffic like many establishments during the holidays.