Red Roof Inn Stafford, TX

2.0 / 5

•

11206 W Airport Blvd, Stafford, , United States TX 77477

Reviews from Guests

2.0/5

Reviews

from real guests

Sightseer57294713346

I came to this hotel only because they take dogs and it would be convenient for me and my son and pup who is 4lbs and 4yrs old btw. I came for about 4-5 days until my apartment was approved. The lady at the desk is very very nasty and rude. She slammed the window in my face after paying told me I couldn’t stay past a week. I would have to check out and back in. Never heard of that at any hotel or red roof I’ve EVER stayed in. After she heard me tell my 30yr old mentally disabled son who bothers not one soul actually. Never has in his life that she was rude. She then changed her whole way of talking to me but still had a hint of nastiness. Amazing how these foreigners come to the USA and think they can mistreat the very people who took on many hardships and mistreatment so that they can have a place to call home USA. Amazing. This I will tweet about as well as will let everyone on my social media accounts about. I wouldn’t tell a dog to stay here based on this nasty attitude having lady. Ma’am get your ish together. You run nothing. If the old me came out honey it wouldn’t be pretty. I’ll tolerate it for now but after this NEVER EVER AGAIN. DO NOT STAY HERE!!!! Room was clean. Housekeeper was nice. I had to beg front desk for towels go figure. These Palestinians or Palestinians or Arabians or whatever they are disgust me with their nastiness. DO NOT STAY HERE THE ATTITUDES ARE TERRIBLE!!!!!! Red alert‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️

noreenc184

Good customer service and safe property. The area has very good lighting and made service is very very good. The front desk staff during the day is quite good. The young man at night seems to always be asleep. My day was long and it was good.

296AngelaB

THIS WAS THE WORST STAY WE HAVE EVER EXPERIENCED. UPON CHECKING IN IT WAS H***. I HAD TO CALL THE HOTEL WHILE STANDING AT COUNTER BECAUSE NO ONE WAS THERE.. WE GET INTO THE ROOM THAT WAS SUPPOSED TO BE CONSIDERED CLEANED, NEGATIVE. THE BED WAS MADE BUT IT LOOKED LIKE SOMEONE LAID ACROSS IT. I WENT TO USE THE RESTROOM AND THERE WAS NO TISSUE. I HAD TO CALL TWICE FOR TISSUE. WENT TO WASH MY HANDS AND THERE WAS NO SOAP OT TOWELS SO I HAD TO CALL TWICE AGAIN. I ASKED FOR A ROOM CHANGE AND SHE SAID THEY WERE FULL. I THEN CALLED FROM MY CELLPHONE TO INQUIRE ABOUT A ROOM AND SHE STARTED ASKING QUESTIONS FOR THE ROOM TYPE I DESIRED, SO SHE LIED TO ME.WE FINALLY GOT THE NECESSITIES WE NEEDED THAT SHOULD HAVE BEEN COMPLETED ALREADY. WE BEGAN TO UNWIND AND MY HUSBAND JUMPED IP TO KILL TWO ROACHES AND A BUG BECAUSE OF THE SPACE ON THE DOOR AND DOORFRAME. I’M READY TO GO BUT THE ROOM WAS ALREADY PAID FOR. TURNED ON THE AC AND IT WASN’T COOLING OFF SO I CALLED THE FRONT DESK AGAIN. I WAS TOLD THAT IT WOULD GET COOLER LATER TONIGHT WHEN THE SUN GOES DOWN. THE ROOM DIDN'T COOL OFF UNTIL THE EVENING OF THE SECOND DAY. WE LEFT FOR A COUPLE OF HOURS AND UPON RETURN THERE WAS ANOTHER ROACH AND MIND YOU THERE WAS NO FOOD LEFT OUT. MY HUSBAND WENT TO SHOWER AND A TICK OR SMALL INSECT WAS ON THE FACE TOWEL. I TOOK PICTURES OF THE INSECTS. WE WILL NEVER STAY AT ANOTHER OYO PROPERTY AGAIN. WE DESERVE A REFUND FOR THE H*** WE WENT THROUGH. THIS WILL BE REPORTED TO THE STATE OF TEXAS LICENSING AND INSPECTIONS AND THE BETTER BUSINESS BUREAU BECAUSE I DONT WANT NOBODY TO EXPERIENCE WHAT WE WENT THROUGH!

Facilities Details

Free Wifi

Internet

Pets allowed

Kids club

Family Rooms

Fitness Center

Evening Entertainment

Meeting/Banquet Facilities

Designated Smoking Area

Non-smoking Rooms

Hand sanitizer

Daily Housekeeping

Heating in public area

Room sanitization opt-out available

Car park [on-site]

Air conditioning in public area

Security [24-hour]

Daily disinfection in all rooms

Sterilizing equipment

Spanish Spoken

Staff trained in safety protocol

Casino

24-Hour Front Desk

Laundromat

English Spoken

Physical distancing of at least 1 meter

Cashless payment service

Hot water linen and laundry washing

Service animals are welcome

Breakfast in the Room

Car park [free of charge]

Doctor/nurse on call

Hungarian Spoken

Icelandic Spoken

Rooms sanitized between stays

Vending machine

First aid kit

Safe dining setup

Nightclub/DJ

Indonesian Spoken

Wi-Fi in public areas

Game Room

Korean Spoken

Shared stationery removed

Laundry

Library

Daily disinfection in common areas

Anti-viral cleaning products

Chapel/Shrine

Protective screens in common areas

Free Wifi

Internet

Pets allowed

Kids club

Family Rooms

Fitness Center

Evening Entertainment

Meeting/Banquet Facilities

Designated Smoking Area

Non-smoking Rooms

Hand sanitizer

Daily Housekeeping

Heating in public area

Room sanitization opt-out available

Car park [on-site]

Air conditioning in public area

Security [24-hour]

Daily disinfection in all rooms

Sterilizing equipment

Spanish Spoken

Staff trained in safety protocol

Casino

24-Hour Front Desk

Laundromat

English Spoken

Physical distancing of at least 1 meter

Cashless payment service

6 Available Room Types

ADA Accessible Superior King Non-Smoking

ADA Accessible Superior King Non-Smoking

Audible alarm

Bathtub grab bar

Bathtub seat

Braille and tactile signage

Close-caption TV

Deadbolt on door

Lowered view port in door

Entire unit wheelchair accessible

Visual alarm

Adapted bath

Hair dryer

Mirror

Private bathroom

Free Toiletries

Free Wifi

Cable Channels

Telephone

Air Conditioning

Heating

Linens

Tea/Coffee Maker

Microwave

Refrigerator

Daily housekeeping

Desk

Laptop workspace

Trash cans

Hardwood/Parquet floors

Wardrobe/Closet

Clothes dryer

Clothes Rack

Ironing Facilities

Exterior corridor

Pets allowed in room

Accessible by stairs

Carbon monoxide detector

Individual air conditioning

Safety/security feature

Smoke detector

Bathtub

Non-smoking

ADA Accessible Deluxe 2 Queen Beds Non-Smoking

Audible alarm

Bathtub grab bar

Bathtub seat

Braille and tactile signage

Close-caption TV

Deadbolt on door

Lowered view port in door

Entire unit wheelchair accessible

Visual alarm

Adapted bath

Mirror

Private bathroom

Free Toiletries

Free Wifi

Cable Channels

Telephone

Air Conditioning

Heating

Linens

Microwave

Refrigerator

Desk

Laptop workspace

Trash cans

Hardwood/Parquet floors

Clothes Rack

Exterior corridor

Pets allowed in room

Accessible by stairs

Carbon monoxide detector

Individual air conditioning

Safety/security feature

Smoke detector

Bathtub

Non-smoking

Superior King Non-Smoking

Close-caption TV

Hair dryer

Mirror

Private bathroom

Free Toiletries

Free Wifi

Cable Channels

Telephone

Air Conditioning

Heating

Linens

Tea/Coffee Maker

Microwave

Refrigerator

Desk

Laptop workspace

Trash cans

Hardwood/Parquet floors

Wardrobe/Closet

Clothes dryer

Clothes Rack

Ironing Facilities

Exterior corridor

Pets allowed in room

Accessible by stairs

Carbon monoxide detector

Individual air conditioning

Safety/security feature

Smoke detector

Bathtub

Non-smoking

Superior King and 2 Queen Beds Non-Smoking

Close-caption TV

Hair dryer

Mirror

Free Toiletries

Free Wifi

Cable Channels

Telephone

Air Conditioning

Heating

Linens

Tea/Coffee Maker

Microwave

Refrigerator

Desk

Laptop workspace

Trash cans

Hardwood/Parquet floors

Wardrobe/Closet

Clothes dryer

Clothes Rack

Ironing Facilities

Exterior corridor

Pets allowed in room

Accessible by stairs

Carbon monoxide detector

Individual air conditioning

Safety/security feature

Smoke detector

Bathtub

Non-smoking

Superior King w/Jetted Tub Non-Smoking

Close-caption TV

Hair dryer

Mirror

Free Toiletries

Whirlpool bathtub

Free Wifi

Cable Channels

Telephone

Air Conditioning

Heating

Linens

Tea/Coffee Maker

Microwave

Refrigerator

Desk

Laptop workspace

Trash cans

Hardwood/Parquet floors

Wardrobe/Closet

Clothes Rack

Ironing Facilities

Exterior corridor

Pets allowed in room

Accessible by stairs

Carbon monoxide detector

Individual air conditioning

Safety/security feature

Smoke detector

Bathtub

Non-smoking

Facilities Details

Pool and Spa

Fitness Center

Food & Drink

Breakfast in the Room

Vending machine

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Heating in public area

Air conditioning in public area

Casino

Laundromat

Evening Entertainment

Kids club

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Common Areas

Game Room

Library

Chapel/Shrine

Cleaning Services

Hand sanitizer

Daily Housekeeping

Room sanitization opt-out available

Daily disinfection in all rooms

Sterilizing equipment

Staff trained in safety protocol

Physical distancing of at least 1 meter

Cashless payment service

Hot water linen and laundry washing

Doctor/nurse on call

Rooms sanitized between stays

First aid kit

Safe dining setup

Shared stationery removed

Laundry

Daily disinfection in common areas

Anti-viral cleaning products

Protective screens in common areas

Languages Spoken

Spanish Spoken

English Spoken

Hungarian Spoken

Icelandic Spoken

Indonesian Spoken

Korean Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Car park [on-site]

Security [24-hour]

Family Rooms

Service animals are welcome

Car park [free of charge]

Pets allowed

Designated Smoking Area