Comfort Suites

Our room was disgusting. It smelled like dog urine and there were crusty stains all over the couch. We have stayed here before and noticed cleanliness issues (dust build up, sticky/dirty floors) but our recent experience was so bad that we will not be back. The restaurant in the hotel is wonderful and so convenient after a long day of traveling. The hotel service staff are ok. The hotel can be very loud, especially if there is an occupied room above you, you will hear everything they do. They should probably provide earplugs.

We had been driving for 600 miles. We were very glad to have both restaurant and hotel handy. Our room was better than the Comfort Inns I've been to previously. We both slept like logs. The breakfast was fine but not the best of the hotels on this trip.

The location was great for our stay however we had concerns with our room and terrible service. The room had a hole in the wall from the door handle that had been previously patched but keep happening. The coffee maker is on the bathroom counter. The business behind the hotel had flood lights in the parking lot all night long. The "hot" breakfast was microwaved eggs and potatoes. We ate elsewhere. Our heater overheated and the smoke detector went off at 2am causing our room to smell of a burning smell. The phone in the room did not work to call the front desk, we had to call using our cell phone. The front desk clerk came to our room and said everything looked find and opened our window to air out our room and went to take the smoke detector off the ceiling then left. We did not allow him to take the smoke detector. We feared the rest of the night. Did not use the heater and froze with the 40 degree weather. The front desk in the morning said they took note of the situation and said sorry. They did nothing else. Just terrible service. I would never stay there and will never stay at a comfort inn again.