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Reviews from Guests

3.0/5

tripadvisor

58

Reviews

from real guests

Debeatle

5

/

5

Jason and Rene were so very responsive and helpful. Great location and such a roomy place to stay. The casita was very well appointed and clean. It had everything you could need. Pool was beautiful as are the grounds. My husband had a massage with Crystal which he said was amazing at the spa next door. Loved the shower and bathtub. We had unit 42

M_andthe_derps

1

/

5

Dirty. The second day at the facility we were locked out because the keypad ran out of batteries. The room was very dirty. The pool was dirty and filled with overpowering chlorine. The laundry room was dirty and the machines were broken and stained our clothes. The fitness center was dirty. The facility was poorly maintained. Avoid at all costs. I can't believe this place is still in business.

travelguru20218

1

/

5

DO NOT STAY HERE! THE HOST JP IS RUDE AND NOT WILLING TO HELP! THE LISTING IS MIS-ADVERTISED! THE PROPERTY IS OUTDATED AND NOT SAFE! ALL THE ROOMS HAVE THE SAME ENTRY CODE! READY FULL REVIEW TO FIND OUT WHY!! There was plastic water bottle trash on the patio upon entering the unit. The apartment smelled so strongly like cat piss or cat litter that we needed to air out the apartment the entire first night. The towels in the house all smelled like cigarette smoke, so badly, it was gross, and not comfortable. The bathroom in the king-size bedroom had a broken light so you needed to keep the door open to be able to see. The shower in this bathroom had the weakest water pressure and the hot water took forever to turn on. Not the greatest shower experience. There was hand soap but not any shampoo, body wash, or conditioner. The bedroom doors are glass with the curtains taken off, so guests can completely see into the bedrooms with no privacy. The bathroom in the other bedroom with two queens had a toilet with a broken flush. We had to not use this toilet because it would not stop flushing itself all night long. There was only half a roll of paper towels in the kitchen and 0 napkins other than that, which made eating and cleaning more difficult. The fireplace is completely for show with no obvious way to turn it on or directions too. There was no oil, salt, pepper, or anything to season or help with cooking other than pots and pans. The pictures of the tennis court are outdated and do not show you how unplayable the tennis court is because of cracks in the court and overgrown weeds. The door to get into the pool was very difficult to open and the alarm kept going off when we would try to open it correctly with the right passcode. The door even got stuck for us and some other guests, and we had to barge it open to get out. Here is the worst part of this stay and why I would recommend no one stay at the Amira resort. The pool code was strangely the same as our room code. I didn’t think too much of it until later that night. A woman just entered our Airbnb thinking it was hers (she was staying close and didn’t see the room number in the dark). The reason she was fully able to enter our Airbnb was because she used the same passcode that we used, that everyone used for the pool, that it seemed from what she said, was the same passcode for all the rooms. I felt so uncomfortable and not safe sleeping in an Airbnb that other guests can enter because their room has the same passcode. Never have I ever heard of a hotel where the rooms have the same passcode. It isn’t done because it is lazy and not safe. I would not recommend this Airbnb. Definitely not a comfortable or safe feeling.

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