Knights Inn Bristol

The rates were way too high for what this place actually was. Rang up my card not before telling me she only had one room, they were so desperate to make a dollar, the cashier thought 5 grown men should sleep in the same room. All the other rooms would not work for us and refused to put us in them. The cherry on the cake would have been when she said the key cards don’t work and they would have to let them in when they needed?… I would rather eat wet newspaper than stay at this hole in the wall. This place should be condemned and put of out service. Very unprofessional and to put it quite frankly one of the most unusual experiences trying to get a hotel.

The owners are a husband and wife couple who've owned it for over 20 years and take great pride in their property to the travelers passing through. Between the two of them, they pretty much do everything and work hard to provide a comfortable stay for their guests. While it may look dated, the motel recently underwent noticeable amd major renovations. Everything from the brand new memory foam mattresses that had us sleeping like babies to the heating and air conditioning unit that worked quickly to adjust the room's temperature to our liking. FYI, the breakfast is continental with a variety of grab and go options. We come twice a year to the area for the Nascar race and plan to stay here for any future overnight stays. The proximity to the track and coming from the North meant no traffic on race day which was a huge bonus for us!

Stayed one night during race weekend when rates everywhere are multiplied several times over. Called mid afternoon to ensure no issue with a late night checkin, she took my info and assured me we were set. Fast forward and there was some inconvenience at checkin due to uncontrollable circumstances on their end but we did get in and the room was surprisingly well maintained and relatively updated in recent years from what is shown in the older pictures here. A manager called us a short while later to continue apologize and explaining the issue… wasn’t needed but appreciated anyway. Ended up having a Ford Transit van of Canadians stage a parking lot parking at midnight in the empty space directly in front of our door, between their van and our vehicle. To include an extremely loud (and admittedly good quality) speaker blasting everything from techno to rock to country. That was lovely. But with my toddler with me, and him sleeping without issue, I figured it best not to risk being confrontational. More surprised that, being 3 doors down from the front desk (no pun intended), the employee didn’t shut it down instantly. At check out in the morning, the same employee from before was apologetic again, and a gentleman (may have been the one from the phone) also came out and insisted on showing me something of proof of the situation they had the night prior, while they also insisted on providing a small refund amount for the inconvenience. I felt bad for how bad THEY felt, but again, truly appreciate that they cared that much that they present a positive service or provide a good experience. You really don’t expect any of that from a “one star motel.” Location leaves something to be desired but honestly, it seemed my general impression of the town after dark and not just isolated to this motel. The lot and exterior breezeways are very well lit. Still, we ended up getting a decent night’s sleep. The mattresses were quite surprisingly comfortable. Shower pressure was solid and hot water was HOT. AC wasn’t on but very quickly cooled the room. Fridge was unplugged so wouldn’t have been much use if staying a single night but it was clean and available along with a microwave. Rooms have clearly had fresh, quality paint in recent years and all carpeting replaced with vinyl floors. The free breakfast in the lobby area wasn’t much but far beyond anything expected of a motel in this range, so we appreciated being able to grab something adequate as we hit the road. I’ve stayed in notable name brand chains that were distrusting, and had low expectations of this place but actually it was pretty pleasant for just needing a place to crash for a night or two.