HAMPTON INN RICHMOND WEST

4.0 / 5

•

10800 W. BROAD ST. GLEN ALLEN 23060

Reviews from Guests

4.0/5

960

Reviews

from real guests

leefY8075KF

Nasty odor in two rooms and very dirty. I was shocked. Experience was miserable and cost was over $170 per night with taxes.

O6806ZQmelissam

This place is filthy. Everything is dirty; the rooms, the lobby, the elevators, the exterior... We have been here three nights and still haven't head housekeeping empty our trash, refresh towels - we had to ask for new towels and set all the used ones in the hallway with our trash bags. Our room has crusty spots on the carpet that feel like a milkshake was spilled and never cleaned (at least I hope it was a milkshake). At breakfast, four employees were in the way of the line of customers and they sat there chatting and making breakfast while others waited; there was zero concern for guests. I stay at Hilton brand hotels on a regular basis for work and family trips. This is definitely the worst hotel I have stayed at in the past few decades.

U6900ONjaym

One of the staff members black with dread locs were leaning in hallways . Made me very uncomfortable. I first seen her smoking something outside . Another staff member at the desk always on her phone. My bed sheets had not been changed

Facilities Details

Pool

Free Parking

Free Wifi

Coffee/tea maker

Fitness Center

Laundry

Swimming pool

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Golf course [on-site]

Visual alarms in all public hallways

Elevator

Valet parking outfitted for wheelchair

Accessible route to the registration desk

Accessible public restrooms

Newspapers

Baggage Storage

Business Center

24-Hour Front Desk

Daily Housekeeping

Smoke-free property

Pool

Free Parking

Free Wifi

Coffee/tea maker

Fitness Center

Laundry

Swimming pool

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Golf course [on-site]

Visual alarms in all public hallways

Elevator

Valet parking outfitted for wheelchair

Accessible route to the registration desk

Accessible public restrooms

Newspapers

Baggage Storage

Business Center

24-Hour Front Desk

Daily Housekeeping

Smoke-free property

9 Available Room Types

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Telephone

Non-smoking

Heating

Carpeted

Sleep comfort items

Bar

Close-caption TV

Accessible toilet

Laptop workspace

Daily newspaper

Air Conditioning

Blackout curtains

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Hypoallergenic

Desk

Towels

Lowered view port in door

Hair dryer

Interconnecting Room(s) Available

Visual alarm

Separate shower/bathtub

Private bathroom

Entire unit wheelchair accessible

Iron

Extra Long Beds (> 6.5 ft)

Fold-up bed

Sitting Area

Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking

Telephone

Non-smoking

Heating

Carpeted

Sleep comfort items

Close-caption TV

Laptop workspace

Daily newspaper

Air Conditioning

Dining Area

Blackout curtains

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Hypoallergenic

Desk

Towels

Hair dryer

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Iron

Extra Long Beds (> 6.5 ft)

Fold-up bed

Sitting Area

Classic Room, 1 King Bed with Sofa bed

Telephone

Non-smoking

Heating

Carpeted

Sleep comfort items

Close-caption TV

Laptop workspace

Daily newspaper

Air Conditioning

Blackout curtains

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Hypoallergenic

Desk

Towels

Hair dryer

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Iron

Extra Long Beds (> 6.5 ft)

Fold-up bed

Sitting Area

Superior Room, 1 King Bed, Accessible, Non Smoking

Superior Room, 1 King Bed, Accessible, Non Smoking

Telephone

Non-smoking

Fold-up bed

Heating

Carpeted

Sleep comfort items

Bar

Close-caption TV

Accessible toilet

Laptop workspace

Daily newspaper

Air Conditioning

Blackout curtains

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Hypoallergenic

Desk

Towels

Hair dryer

Interconnecting Room(s) Available

Deadbolt on door

Visual alarm

Separate shower/bathtub

Private bathroom

Entire unit wheelchair accessible

Iron

Extra Long Beds (> 6.5 ft)

Sitting Area

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Telephone

Non-smoking

Fold-up bed

Heating

Carpeted

Sleep comfort items

Close-caption TV

Accessible toilet

Laptop workspace

Daily newspaper

Air Conditioning

Blackout curtains

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Hypoallergenic

Desk

Towels

Hair dryer

Interconnecting Room(s) Available

Deadbolt on door

Visual alarm

Separate shower/bathtub

Private bathroom

Entire unit wheelchair accessible

Iron

Extra Long Beds (> 6.5 ft)

Sitting Area

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Free Parking

Front Desk Services

Newspapers

Baggage Storage

24-Hour Front Desk

Entertainment and Family Services

Smoke-free property

Business Facilities

Business Center

Cleaning Services

Laundry

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Swimming pool

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Golf course [on-site]

Visual alarms in all public hallways

Coffee/tea maker

Elevator

Valet parking outfitted for wheelchair

Pool

Accessible route to the registration desk

Accessible public restrooms