Hyatt Regency Washington

4.0 / 5

•

400 NEW JERSEY AVENUE

Reviews from Guests

4.0/5

Reviews

from real guests

Go04109417531

Our family had an outstanding stay at the Hyatt Regency Washington on Capitol Hill. The hotel was clean, comfortable, and in an excellent location for exploring Washington, D.C. The staff was welcoming, and everything about our stay exceeded our expectations. I especially want to recognize Benedetta for providing exceptional customer service. Our family of 10 unexpectedly found ourselves at the Hyatt after a last-minute change in accommodations. We had originally planned our trip around staying in a home where we could prepare our own breakfasts, lunches, and snacks, so the sudden switch to a hotel added both stress and unexpected expense. After hearing our situation, Benedetta went above and beyond by advocating on our behalf and arranging complimentary breakfast buffet vouchers for our entire family for all three mornings of our stay. Her kindness and genuine care made a tremendous difference. Instead of worrying about one more unexpected expense, we were able to simply enjoy our vacation together. The breakfast buffet was excellent, and every interaction we had with the staff was friendly and professional. Benedetta’s compassion and willingness to help, transformed what started as a stressful situation into one of the highlights of our trip. Thank you to Benedetta and the entire Hyatt Regency Washington on Capitol Hill team for making our family feel so welcome. We are incredibly grateful for your hospitality and would gladly stay here again. We highly recommend this hotel to anyone visiting Washington, D.C.

Z3143LSkevinm

The Hyatt staff were kind and helpful from check-in to check-out. The front desk staff welcomed me with joy and easily processed my bags into their hold area due to my early arrival; later retrieval of those bags was easy. The staff offered waters to take while exploring DC for the day, which due to the heat, was extremely helpful. The hotel was clean and safe. I was there for a conference, and they had established a breakfast buffet for us in the ballroom. The staff welcomed us every morning with smiles and a kind word. The breakfast was excellent, especially all the fresh fruit. Proximity to the Capitol and the National Mall was exceptionally convenient. When I return to DC, the Hyatt Regency will be my top choice to return to.

E2373XAroberta

Clean hotel with very friendly staff and management. Not the biggest fan of their menu at the restaurant and/or bar. Showers are a bit cramped as a result of the placement of the soap dispensers.

Facilities Details

Free Parking

Free Wifi

Fitness Center

Laundry

Shops (on site)

Express Check-in/Check-out

Meeting stationery

Braille and tactile signage

Assistive listening devices provided for meetings

Ticket Service

Proposal spot

Baggage Storage

Convenience Store (on site)

Business Center

24-Hour Front Desk

Smoke-free property

Snack Bar

Elevator

Desk/workspace

Valet Parking

Computer station

ATM on site

Concierge Service

Free Parking

Free Wifi

Fitness Center

Laundry

Shops (on site)

Express Check-in/Check-out

Meeting stationery

Braille and tactile signage

Assistive listening devices provided for meetings

Ticket Service

Proposal spot

Baggage Storage

Convenience Store (on site)

Business Center

24-Hour Front Desk

Smoke-free property

Snack Bar

Elevator

Desk/workspace

Valet Parking

Computer station

ATM on site

Concierge Service

10 Available Room Types

Executive Suite

Non-smoking

Heating

Sleep comfort items

Laptop workspace

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Clothes Rack

Desk

iPod dock

Towels

Free Toiletries

Interconnecting Room(s) Available

Toilet

Shower

Kids shampoo

Streaming service like Netflix

Private bathroom

Hair dryer

Iron

DVD/CD player

Fold-up bed

Sitting Area

Room, 1 King Bed with Sofa bed

Non-smoking

Heating

Sleep comfort items

Laptop workspace

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Clothes Rack

Desk

iPod dock

Towels

Free Toiletries

Interconnecting Room(s) Available

Toilet

Shower

Kids shampoo

Streaming service like Netflix

Private bathroom

Hair dryer

Iron

DVD/CD player

Fold-up bed

Room, 1 King Bed (Regency Club Access)

Non-smoking

Heating

Sleep comfort items

Laptop workspace

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Clothes Rack

Desk

iPod dock

Towels

Free Toiletries

Interconnecting Room(s) Available

Toilet

Shower

Kids shampoo

Streaming service like Netflix

Private bathroom

Hair dryer

Iron

DVD/CD player

Fold-up bed

Room, 1 King Bed, Corner

Non-smoking

Heating

Sleep comfort items

Laptop workspace

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Clothes Rack

Desk

iPod dock

Towels

Free Toiletries

Interconnecting Room(s) Available

Toilet

Shower

Kids shampoo

Streaming service like Netflix

Private bathroom

Hair dryer

Iron

DVD/CD player

Fold-up bed

Room, 1 King Bed with Sofa bed (High Floor)

Room, 1 King Bed with Sofa bed (High Floor)

Non-smoking

Heating

Sleep comfort items

Laptop workspace

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Clothes Rack

Desk

iPod dock

Towels

Free Toiletries

Interconnecting Room(s) Available

Toilet

Shower

Kids shampoo

Streaming service like Netflix

Private bathroom

Hair dryer

Iron

DVD/CD player

Fold-up bed

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Free Parking

Valet Parking

Food & Drink

Snack Bar

Front Desk Services

Express Check-in/Check-out

Ticket Service

Baggage Storage

24-Hour Front Desk

ATM on site

Concierge Service

Entertainment and Family Services

Meeting stationery

Smoke-free property

Business Facilities

Business Center

Shops

Shops (on site)

Convenience Store (on site)

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Braille and tactile signage

Assistive listening devices provided for meetings

Proposal spot

Elevator

Desk/workspace

Computer station