Country Inn & Suites By Carlson Williamsburg Historic Area

The worst hotel experience in a long time. Room was filthy and stains on the carpet. Holes in the wall. AC was filled with mildew that had a terrible smell. The lobby AC was broken. 2 out of the 3 ice machines were broken. They are not returning my money for this experience. DO NOT STAY!

THIS PLACE IS DISGUSTING. FULL OF MOLD. Our bathroom is full of mold from the roof. Told the man at the front desk. Which he lead us into another room, “oh no it’s in here as well give me sometime to find you a room with none”. Took him 30mins to find us another room with no MOLD. Pool and lobby has many spots of rust laying all over the floor. Many things just laying around broken. Pool room was extremely slippery, where my child slipped minute walking into. Chunks of hair, dirt, and paper towels in and around the pool. Pool was also VERY COLD that we could not even get into very long! Hot tub was not working. Hallways are filthy and full of dirt. THIS PLACE IS ABSOLUTELY DISGUSTING. NOT KID OR FAMILY FRIENDLY. We definitely won’t be back.

Grossest hotel I’ve stayed in. Trouble checking in- took 30 minutes. Gross smell in main area like mold humidity and old bread or something. Lobby and stairs looked like it hadn’t been vacuumed in days or weeks. Run down exterior with unmowed lawn and poor landscaping and old car by the dumpster. Peeling paint, old stained carpet. Hot tub doesn’t work and the pool was so humid with water running down literally every surface in the pool room we didn’t even want to go in. Was embarrassed to take my daughter here. Would have left if I could. Believe the low scores.