review-bg-image

Reviews from Guests

3.0/5

tripadvisor

436

Reviews

from real guests

elenabH138EG

2

/

5

I would not stay here again. The first night, I was given a ground floor room, which I should have immediately declined as a woman traveling alone. The floor to ceiling window had a slider large enough for someone to fit through and a block that jiggled enough to come loose and be opened. The screen looked like someone had tried to remove it. Scary. They moved me to an upstairs room that was better, but had no alarm clock, stains of I don't know what on the chair, walls, carpet, and even the picture glass. The decor is old, the carpet and upholstery is stained. It's not kept up very well. I stayed two nights and there was no maid service for the room the first day. The breakfast was ok, but the general slovenliness of the place made me feel it was definitely past it's prime and the current management just does not care.

845tamir

1

/

5

This was the most disgusting place I have EVER stayed! The floor was beyond filthy, and the chair in the room! Ugh! I don’t even want to know what happened on that chair! When I turned on the water in the bathroom there was brown water coming out, same with the toilet, along with gross sticky floors! I would have left but it was late, so I didn’t sleep IN the bed, and I slept with my shoes on, because there was NO way I was stepping on that floor! And I no way I wanted to sleep anywhere near the mattress, I layed my clothes on top of the made bed and pillow and made sure I didn’t move the whole night! We thought we’d try the free breakfast, HA! Muffins that tasted like soggy cardboard, which I did not eat! Tea put out, but no hot water to make it with. I couldn’t even look at any other foods, they looked horrible, plus I didn’t want to sit in any of the filthy chairs, so I crunched myself out the door on more sticky floors! A disgrace to hotels! This company must put all their money into their pockets, shame on corporate greed! I’m sure it’s in their pockets, because they definitely don’t put anything into their hotels! They probably pay the employees nothing also, which might explain how grumpy everyone seemed!

Y6602LCmicheleb

2

/

5

Red Lion Hotel in Kelso has lost it's luster. Once upon a time it might have been worth staying there. However, the years of use and neglect are evident. When we checked in, our room was ready. Unfortunately it smelled of urine and the refrigerator was left to frost over. We were able to move to another room where the smell was slightly better, more musty smelling than urine. The only chair in the room was an old office chair that was broken. We had to sit on the beds... There was no hair dryer. When we asked for one, the gal at the front desk was obviously put out that we should ask for such a thing. The breakfast was just OK. No juices were offered. The food slightly warm, and no one 'on duty' for assistance. If you needed help, there was a 'red' button to push. We will not go back...

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi