Best Western Edmonds Harbor

Bummer. BW Edmonds Harbor Inn has been a delightful place to stay during our monthly trips to Swedish Medical in Seattle over the past year. Many times we brought our dog. We stayed on the 2nd or 3rd floor, which is our strong preference. Checked in today and learned management has new rules. Dogs must stay on first floor. Our Platinum BW Membership used to earn us a 12::00 checkout. We were just advised that anyone with dogs must checkout at 11:30 period. Despite membership level. So, now instead of a friendly, flexible hotel, BW Harbor Inn is just another rigid hotel. There was a personal, friendly vibe, but not now. We didn’t always bring our dog. The warm, personal feel is gone.

The Hotel is very ok, good location, clean and safe. The costs are high in my opinion, but still I would rate it with 4Stars. At the End, it's only 2Stars: at check in, End of May, they blocked a deposit fee on my card, now, after 3 weeks, it is still not released. There are no open files, and to blame banks and cards (as it happened when I called) is absolut no-go. it never happened anywhere again during our long holidays! Pity, but we hope this review finally leads to some action to better the situation!

We've stayed here many times over the years. It's quiet and clean. HOWEVER, can we stop putting clean linens on top of the toilet lid?? I don't care how clean you think the toilet is, IT'S GROSS! Nothing should be placed on the toilet. Put it on the edge of the tub instead. Also, when we asked the housekeeper to switch out the top blanket, she put the clean one on top of my dirty suitcase while stripping the old one. ALSO GROSS! The outside of a suitcase is not clean after traveling within cargo holds, being handled by airport workers, and working its way through a conveyor belt system. We were standing right there, I wonder what happens when the customer isn't watching.