Best Western Tacoma Dome Hotel

This is downtown Tacoma, which can be a surly, uncomfortable place in some areas. Be prepared that some staff at this hotel may mirror their environment. But I'm optimistic with a little more training, some breakfast staff members can be improved. If they aren't, they should be replaced.

This hotel is very dingy. The staff and housekeeping were okay and the breakfast is pretty good. But I disnt dare go for a walk or venture beyond the parking lot. There's a methadone clinic across the street and a huge shelter for the unhoused a few blocks away. No judgment - just sad and depressing. I would not stay there again.

Awful experience! My son in law was trapped in the elevator from 9:30 at night until almost 11:00. The hotel staff did not know what to do, no one was prepared, one elevator was out of order and the one that worked got stuck! The worse thing about this experience is that the hotel does not care! No one has reached out to us. No one has called us, in fact I have called for 4 weeks in a row, and no one cares! I would avoid this hotel and Best Western overall! Imagine your child being the one that was stuck!