Days Inn Seattle - North Of Downtown Hotel

We’re staying at the Days Inn in Shoreline, Washington, and unfortunately, this has been a terrible experience. First, calling what they offer a “breakfast” is misleading. Watery waffle batter and Kellogg’s cereal do not constitute a breakfast in my opinion. More concerning is the attitude of the manager behind the counter. When something in the room doesn’t work, his response is essentially, “If it doesn’t work, it doesn’t work.” He won’t even get up from behind the counter to address the problem. There is a very obvious attitude that guests are bothering him when they bring up problems. What makes it worse is that the rooms appear to be inconsistently maintained—some things work in one room while other things don’t. Basic maintenance and customer service should not be optional. And honestly, the razor wire around the property should have been our first warning sign. I would not recommend this hotel to anyone. Based on our experience, there are plenty of other places where your money would be better spent.

Terrible place. During cleaning, our pillows went missing, and the staff said they are not responsible for items left behind. I do not recommend this place to anyone. They did not help us at all.

good points: cheap! Comfortable, if small, bed. Plenty of hot water. Clean rooms. Bad points: this hotel is not in a good area and there is nothing much within walking distance or even a short drive. The ‘free breakfast’ consisted of mediocre coffee, hot pockets or ancient packaged sweet pastries, and either small bottles of apple juice or Sunny D…, ugh Staff were variable. Cleaning and checking staff were ok, but with the night staff I saw a safety violation so serious that I nearly called the emergency services, and I’ll be discussing that with the hotel privately