Monaco Seattle

The good: --Conveniently located in tourist central --Comfy bed, clean and nicely updated room with decent sound-proofing on the windows --Nicely detailed bathroom with a good shower --Free wine hour with a good red and white wine --Very pleasant staff --Two robes supplied The bad: --When we arrived (during wine hour) there was amplified live entertainment that was so loud we found ourselves and the desk person yelling at each other to try and be heard. We were able to get our room, but never heard the desk person tell us that there was the dreaded $28 per day "resort fee." Had we heard this, we could have tried to burn it off. But since we didn't... So that was annoying. --The single free AM coffee urn was often quickly emptied and when it was refilled things like coffee cup tops would still be missing. --While all the staff were very pleasant, the hotel did seem to be understaffed. Going back to the coffee station, the solo person (which wasn't infrequent) at the front desk in the AM also had to replace the giant coffee urn when it ran out. — which seemed pretty odd. It wasn't like she had nothing to do. --No one ever came to make up our room the second night, which was also pretty annoying. --What's with the robes? It was like they were made out of sack cloth or rug pads you put under a living room rug. I thought Kimpton was known for their comfy robes — and they were in past stays for us. Very strange. You don't want your robe to hurt you. For the price paid (about $500 per night including all fees, including the ones we literally didn't hear about) you'd expect a bit more, especially when all of our criticisms are essentially management issues. We'll try someplace else next time.

The hotel is located in a nice neighborhood with walking distance to the light rail, the waterfront, and most nicely, Lumen Field. My room was of decent size and clean. No slippers were placed in the room. If this is an effort to reduce waste by only providing upon request, then I would applaud it. In fact, I did not request for a it as I only stayed for one night. Staff were nice and attentive. The bar closed earlier than I would expect from hotel at this level (10pm).

Great location, interior was fine, room was spacious, clean and it was dark and quiet at night. The service at the hotel was polite but not particularly pro active: the room wasn’t cleaned until I asked; rotting fruit was left in the room for two days until I finally took it outside myself; I asked for something sweet to eat at 10 pm and I was told to call door dash; and the service in the bar/restaurant was slow. The gym was in a small room in the basement and didn’t have much equipment. I still think it a fine place to stay if the rate isn’t too high.