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Reviews from Guests

3.0/5

tripadvisor

912

Reviews

from real guests

suz999

3

/

5

They appear to be trying but it was still " below par" for me ! The room was just " ok" - nothing great. The outdoor hot springs is kind if a weird set up - but i still enjoyed chatting with everyone . I booked FOR THE HOT SPRINGS ! The breakfast was generous and good - the setting was low class and needs upgrading ! Basically it looks like they are " trying" - friendly service (lemonade and cookies given ) - but need someone to come in and give UPGRADING TIPS!

M7567GKkennethb

4

/

5

We chose this hotel because it's located inside Hot Springs park We are glad we did.The park is beautiful and the " down town" is within walkable distance. The hotel itself is a little older, no elevator, some peeling paint etc. But the rooms were clean..The beds and pillows comfortable..The staff was great.. We liked that the hot tub at the hotel is fed by the same water that is available at the springs We will stay here during our next visit to Thermopolis

Sandy208

4

/

5

Great staff who were very helpful, and the hot springs soaking tub was really fun. I've never been to Wyoming, so it was all a delightful experience. I liked that I could benefit from the hot springs without having to go anywhere and could then go directly into their lovely pool. My only beef was with the room itself. We had 2 beds and a nightstand, and one small round wobbly table. The TV was mounted on the wall, so it wasn't sitting on something helpful. The fridge was a very small one, and located on the floor (so you really had to bend over to get to that height) and the microwave was positioned precariously on top of it (microwave was bigger than the fridge) so also very low. If you tried to use the microwave it would lurch to one side and almost fall off. Nothing to hold it there. When you go into a room and don't have much in the way of flat surfaces to put anything on----keys, food and drink, stuff......----it makes it hard. I walked past many other rooms the next morning that were being cleaned, and all of them had desks and chests and actual furniture! Our room was naked, like someone had stolen it all. No chairs, either. Maybe one wooden one by the table? Other than that, it was also located in a great spot, very peaceful and green, hardly outside town. The river ran behind the hotel, and that was nice. Good place, but we happened to get the one naked room! I wished I'd taken a picture, but I forgot.

Facilities Details

Pool

Free Parking

Free Wifi

Coffee/tea maker

Fitness Center

Designated Smoking Area

Fishing

Vending machine

Meeting stationery

Microwave

Accessible route to the registration desk

Kids facilities

On-site accessible self parking

Proposal spot

Pool Table

Business Center

24-Hour Front Desk

Outdoor Pool (seasonal)

Laundry

Desk/workspace

Computer station

ATM on site

2 Available Room Types

Basic Single Room, 1 King Bed
Basic Single Room, 1 King Bed
Basic Single Room, 1 King Bed

Basic Single Room, 1 King Bed

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Carpeted

Carpeted

Bar

Bar

Iron

Iron

Sleep comfort items

Sleep comfort items

Daily housekeeping

Daily housekeeping

Blackout curtains

Blackout curtains

Tea/Coffee Maker

Tea/Coffee Maker

Free Wifi

Free Wifi

Towels

Towels

Telephone

Telephone

Desk

Desk

Toilet

Toilet

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Basic Double Room, 2 Double Beds
Basic Double Room, 2 Double Beds
Basic Double Room, 2 Double Beds

Basic Double Room, 2 Double Beds

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Bar

Bar

Iron

Iron

Sleep comfort items

Sleep comfort items

Daily housekeeping

Daily housekeeping

Blackout curtains

Blackout curtains

Tea/Coffee Maker

Tea/Coffee Maker

Free Wifi

Free Wifi

Towels

Towels

Telephone

Telephone

Toilet

Toilet

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Separate shower/bathtub

Separate shower/bathtub

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Facilities Details

Pool and Spa

Outdoor Pool (seasonal)

Fitness Center

Parking and Transportation

Free Parking

Food & Drink

Vending machine

Front Desk Services

24-Hour Front Desk

ATM on site

Activities

Fishing

Pool Table

Entertainment and Family Services

Meeting stationery

Kids facilities

Business Facilities

Business Center

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Pool

Microwave

Accessible route to the registration desk

Designated Smoking Area

On-site accessible self parking

Proposal spot

Coffee/tea maker

Desk/workspace

Computer station