Kristoff

The hotel has improved a lot in recent years since my last visit, I was pleasantly surprised. The comfortable and well-kept rooms. The areas are very nice and well-kept, the service is excellent. The only thing they need to improve is the breakfast, which was not at all in keeping with the hotel.

The kristoff Hotel at Maracaibo has good services overall all the staff is making a strong effort to keep running all services in good level, there is a reality in Venezuela that we cannot hide, everything is surviving, hotel guest are very low, hotel booking improve on weekend, very poor visitor levels in Maracaibo, the hotel installation is ok maintenance is ok, Quality is ok, food ok, hotel staff in very kind and make you happy more for their commitments to still alive in a chaotic country. Safety around and inside is good in nova days, restaurant around are ok. Nothing is cheap. The only thing that I was fully disagree is with 10% services charge in food and nothing is for employees as tips. Talking about Maracaibo city, look abandoned, just a small areas (bubble) are ok, plenty commercial office and buildings are closed or abandoned, God bless my city,

If youi're looking for a centric-located bussiness hotel, with nicely kept facilities, meeting areas, and nice recreation facilities, look no further. Has a supermarket within one block, a liquor/convenience store in front. Their restaurants are some of the best in town, also their art store has an extensive offer of local artists for really competitive prices. Pool area is the best in town, so it is also excellent for families travelling together. Keep in mind that this is Venezuela, and Zulia region (where the hotel is located) is having hard times in particular, because of power shortages. Staff is well presented, could be more service-oriented, but didn't have any particular issues.