Hanoi Hotel

3.0 / 5

•

D8 Giang Vo Street, Ba Dinh District, Hanoi, Vietnam

Reviews from Guests

3.0/5

178

Reviews

from real guests

Tourist06166689152

The hotel has a good location with a nice view of the lake. The guest room was modern but a bit small for a 4-star standard. The bed was comfortable, and there was plenty of natural light. The Chinese restaurant served tasty dim sum, but the menu felt a bit limited. The staff were friendly, though the service was occasionally slow, especially during peak hours. Overall, I had a pleasant stay, but there’s room for improvement. I would consider returning, but I might also explore other options.

l_v_nh2025

I had an amazing experience at Hanoi Hotel. From the moment I arrived, the staff were incredibly friendly, making the check-in process quick and seamless. The room was spotless, comfortable with romantic view of the lake. The breakfast buffet was absolutely delicious. Overall, I highly recommend.

Q3876VJt_n

The location was nice, with a decent view of the lake, which added to the ambiance. My room was modern and comfortable, though it felt a bit small for a 4-star rating. The bed was cozy, and the large windows let in good natural light. I tried the Chinese restaurant, and the dim sum was quite tasty, but I expected a bit more variety on the menu. The steamed shrimp dim sum was good, but some dishes felt average. The staff were friendly, which I appreciated, but there were times when service was a bit slow, especially during peak hours. Overall, my stay was pleasant, but I think there’s room for improvement in both the dining options and service efficiency. I would consider returning, but I’d look into other options first.

Facilities Details

Breakfast service

Free Parking

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Hot Tub

Spa

Sauna

Shared Kitchen

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Room Service

24-Hour Front Desk

Tennis Court

Non-smoking Rooms

Laundry

Dry Cleaning

Facilities for Disabled Guests

Casino

Ironing Service

Currency Exchange

Massage

Karaoke

Fax/Photocopying

Concierge Service

Nightclub/DJ

English Spoken

Japanese Spoken

Vietnamese Spoken

Wi-Fi in public areas

Honeymoon Suite

Daily Housekeeping

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Hand sanitizer

Rooms sanitized between stays

Staff trained in safety protocol

Temperature check for guests and staff

Italian Spoken

French Spoken

Romanian Spoken

Chinese cuisine in restaurant

Dutch Spoken

Suit Press

Catalan Spoken

Czech Spoken

Estonian Spoken

Air conditioning in public area

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Hebrew Spoken

Elevator

Hindi Spoken

Heating in public area

Lao Spoken

Meeting stationery

Postal service

Projector/LED display

Smoke-free property

Hungarian Spoken

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Entertainment Staff

Breakfast service

Free Parking

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Hot Tub

Spa

Sauna

Shared Kitchen

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Room Service

24-Hour Front Desk

Tennis Court

Non-smoking Rooms

Laundry

Dry Cleaning

Facilities for Disabled Guests

Casino

Ironing Service

Currency Exchange

Nearby Location

Hanoi Convention Center

1.11 km

International Convention Center

1.55 km

U.S. Embassy in Hanoi

739 m

Hanoi Zoo

1.88 km

Hanoi International Exhibition Center (I.C.E. Hanoi)

2.48 km

Embassy of the Philippines, Hanoi, Vietnam

3.55 km

National Economics University

3.78 km

Noi Bai International Airport

21.22 km

10 Available Room Types

Junior Suite

39 Square Meter

Tea/Coffee Maker

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Bathrobes

Desk

Toilet

Private bathroom

Heating

Slippers

Satellite Channels

Sofa

View

Electric Kettle

City view

Towels

Upper floors accessible by elevator

Upper floors accessible by stairs only

Entire unit wheelchair accessible

Clothes Rack

Smoking allowed

Blackout curtains

Daily housekeeping

Free Wifi

Extra Long Beds (> 6.5 ft)

Separate shower/bathtub

Free Toiletries

Free bottled water

Room service [24-hour]

Premium Double or Twin Room

28 Square Meter

Tea/Coffee Maker

Minibar

Shower

Air Conditioning

Hair dryer

Bathrobes

Desk

Toilet

Private bathroom

Heating

Slippers

Satellite Channels

View

Electric Kettle

City view

Towels

Clothes Rack

Deluxe Suite

36 Square Meter

Tea/Coffee Maker

Minibar

Shower

Air Conditioning

Hair dryer

Bathrobes

Desk

Toilet

Private bathroom

Heating

Slippers

Satellite Channels

Sofa

View

Electric Kettle

Lake view

City view

Towels

Clothes Rack

Premium Deluxe Room

30 Square Meter

Tea/Coffee Maker

Minibar

Shower

Air Conditioning

Hair dryer

Bathrobes

Desk

Toilet

Private bathroom

Heating

Slippers

Satellite Channels

View

Electric Kettle

City view

Towels

Clothes Rack

Executive Suite

42 Square Meter

Tea/Coffee Maker

Minibar

Shower

Air Conditioning

Hair dryer

Bathrobes

Desk

Toilet

Private bathroom

Heating

Slippers

Satellite Channels

Sofa

View

Electric Kettle

Lake view

City view

Towels

Clothes Rack

Facilities Details

Pool and Spa

Sauna

Massage

Fitness Center

Hot Tub

Spa

Parking and Transportation

Free Parking

Airport Shuttle (free)

Food & Drink

Restaurant

Room Service

Bar

Chinese cuisine in restaurant

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

24-Hour Front Desk

Currency Exchange

Concierge Service

Activities

Tennis Court

Entertainment and Family Services

Casino

Karaoke

Nightclub/DJ

Kids club

Air conditioning in public area

Cash withdrawal

Heating in public area

Meeting stationery

Postal service

Projector/LED display

Smoke-free property

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Common Areas

Shared Kitchen

Cleaning Services

Laundry

Dry Cleaning

Ironing Service

Daily Housekeeping

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Hand sanitizer

Rooms sanitized between stays

Staff trained in safety protocol

Temperature check for guests and staff

Suit Press

Languages Spoken

English Spoken

Japanese Spoken

Vietnamese Spoken

Italian Spoken

French Spoken

Romanian Spoken

Dutch Spoken

Catalan Spoken

Czech Spoken

Estonian Spoken

Finnish Spoken

Hebrew Spoken

Hindi Spoken

Lao Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Facilities for Disabled Guests

Heating

Air Conditioning

Designated Smoking Area

Honeymoon Suite

Elevator

Security [24-hour]

Car park [free of charge]

Car park [on-site]