Grand Mercure Hanoi
Reviews from Guests
5.0/5
1
Reviews
from real guests
Facilities Details
Breakfast service
Buffet-Style Restaurant
Check-in [24-hour]
Airport Shuttle (free)
Air Conditioning
Free Wifi
Internet
Kids club
Family/child friendly
Family Rooms
Hot Tub
Spa
Sauna
Fitness Center
Bar
Outdoor recreational features
Meeting/Banquet Facilities
Designated Smoking Area
English Spoken
Chinese [Cantonese]
Chinese [Mandarin]
French Spoken
German Spoken
Japanese Spoken
Korean Spoken
Vietnamese Spoken
Wi-Fi in public areas
Body scrub
Body wrap
Computer station
Foot bath
Garden
Golf course [on-site]
Ironing Service
Karaoke
Massage
Pool facilities
Pool with view
Private bath
Daily Housekeeping
Swimming pool
Swimming pool [outdoor]
Ticket Service
Tours
Anti-viral cleaning products
Body thermometer
Breakfast in the Room
Portuguese Spoken
Cashless payment service
Daily disinfection in all rooms
Doctor/nurse on call
Face coverings on staff
First aid kit
Free face masks
Hand sanitizer
Convenience Store (on site)
Hot water linen and laundry washing
Spanish Spoken
Physical distancing of at least 1 meter
Professional-grade sanitizing services
Room sanitization opt-out available
Rooms sanitized between stays
Safe dining setup
Sanitized kitchen and tableware items
Shared stationery removed
Staff trained in safety protocol
Sterilizing equipment
A la carte breakfast
Italian Spoken
VIP Room Facilities
Alternative meal arrangement
Asian breakfast
Shops (on site)
Hypoallergenic room available
Romanian Spoken
Chinese cuisine in restaurant
Russian Spoken
Dutch Spoken
Arabic Spoken
Fruits/snacks
Full american breakfast
Shoeshine
Azerbaijani Spoken
Poolside bar
Bulgarian Spoken
Catalan Spoken
Czech Spoken
Restaurant
Room service [24-hour]
Danish Spoken
Snack Bar
Greek Spoken
Estonian Spoken
Western breakfast
Air conditioning in public area
Slovak Spoken
Finnish Spoken
Special Diet Meals (upon request)
Contactless check-in/out
Currency Exchange
Hebrew Spoken
Dry Cleaning
Elevator
Facilities for Disabled Guests
Heating in public area
Slovenian Spoken
Invoice provided
Laundry
Lockers
Lao Spoken
Meeting stationery
Outdoor venue for special events
Postal service
Projector/LED display
Lithuanian Spoken
Shared Lounge/TV Area
Smoke-free property
Terrace
Wi-Fi for special events
Hungarian Spoken
Babysitting/Child Services
Latvian Spoken
Kids safety features
Business Center
Game Room
Library
Hair/Beauty Salon
Souvenir/Gift Shop
Nightclub/DJ
24-Hour Front Desk
Non-smoking Rooms
Soundproof Rooms
Room decorations
Indonesian Spoken
Security [24-hour]
Icelandic Spoken
Themed rooms
Car park [free of charge]
Car park [on-site]
Entertainment Staff
Nearby Location
International Convention Center
668 m
Hanoi International Exhibition Center (I.C.E. Hanoi)
1.33 km
U.S. Embassy in Hanoi
1.66 km
Hanoi Convention Center
2.02 km
Embassy of the Philippines, Hanoi, Vietnam
2.37 km
Hanoi Zoo
3.11 km
National Economics University
3.23 km
Noi Bai International Airport
21.36 km
10 Available Room Types
Grand Deluxe, King Bed, High Floor
32 Square Meter
Adjustable height hand-held shower wand
TV
Electric Kettle
Accessible toilet
Window
Shower chair
Blackout curtains
Bidet
Desk
Free Toiletries
Cleaning Products
Interconnecting Room(s) Available
Telephone
Visual alarm
Lever handle on door
Braille and tactile signage
Slippers
Entire unit wheelchair accessible
Air Conditioning
Daily newspaper
Fold-up bed
Carpeted
Smoking allowed
Bar
Soundproof
Laptop workspace
Refrigerator
Minibar
Wardrobe/Closet
Bathtub or Shower
Tea/Coffee Maker
Daily housekeeping
Free Wifi
Hypoallergenic
Towels
High Chair
Sleep comfort items
Lowered electrical outlet
Deadbolt on door
Clothes Rack
Private bathroom
Bathrobes
Iron
Room service [24-hour]
Free bottled water
Deluxe Room, 1 King Bed
32 Square Meter
TV
Carpeted
Smoking allowed
Electric Kettle
Soundproof
Laptop workspace
Window
Blackout curtains
Refrigerator
Minibar
Wardrobe/Closet
Bathtub or Shower
Tea/Coffee Maker
Daily housekeeping
Free Wifi
Bidet
Hypoallergenic
Telephone
Desk
Towels
Free Toiletries
High Chair
Cleaning Products
Sleep comfort items
Interconnecting Room(s) Available
Visual alarm
Lever handle on door
Slippers
Private bathroom
Bathrobes
Air Conditioning
Iron
Clothes Rack
Room service [24-hour]
Free bottled water
Daily newspaper
Executive Room, 1 King Bed, Club Lounge Access (High Floor)
TV
Carpeted
Smoking allowed
Electric Kettle
Soundproof
Laptop workspace
Window
Blackout curtains
Refrigerator
Minibar
Wardrobe/Closet
Bathtub or Shower
Tea/Coffee Maker
Daily housekeeping
Free Wifi
Bidet
Hypoallergenic
Telephone
Desk
Towels
Free Toiletries
High Chair
Cleaning Products
Sleep comfort items
Interconnecting Room(s) Available
Visual alarm
Lever handle on door
Slippers
Private bathroom
Bathrobes
Air Conditioning
Iron
Clothes Rack
Room service [24-hour]
Free bottled water
Daily newspaper
Deluxe Suite, 1 King Bed, Club Lounge Access
TV
Electric Kettle
Window
Blackout curtains
Bidet
Desk
Free Toiletries
Cleaning Products
Interconnecting Room(s) Available
Telephone
Visual alarm
Lever handle on door
Slippers
Air Conditioning
Sitting Area
Daily newspaper
Carpeted
Smoking allowed
Soundproof
Laptop workspace
Refrigerator
Minibar
Wardrobe/Closet
Bathtub or Shower
Tea/Coffee Maker
Daily housekeeping
Free Wifi
Hypoallergenic
Towels
High Chair
Sleep comfort items
Private bathroom
Bathrobes
Iron
Clothes Rack
Room service [24-hour]
Free bottled water
Executive Room, 2 Twin Beds, Club Lounge Access (High Floor)
TV
Carpeted
Smoking allowed
Electric Kettle
Soundproof
Laptop workspace
Window
Blackout curtains
Refrigerator
Minibar
Wardrobe/Closet
Bathtub or Shower
Tea/Coffee Maker
Daily housekeeping
Free Wifi
Bidet
Hypoallergenic
Telephone
Desk
Towels
Free Toiletries
High Chair
Cleaning Products
Sleep comfort items
Interconnecting Room(s) Available
Visual alarm
Lever handle on door
Slippers
Private bathroom
Bathrobes
Air Conditioning
Iron
Clothes Rack
Room service [24-hour]
Free bottled water
Daily newspaper
Facilities Details
Pool and Spa
Fitness Center
Hot Tub
Massage
Sauna
Spa
Parking and Transportation
Airport Shuttle (free)
Food & Drink
Breakfast in the Room
A la carte breakfast
Alternative meal arrangement
Asian breakfast
Bar
Buffet-Style Restaurant
Chinese cuisine in restaurant
Fruits/snacks
Full american breakfast
Poolside bar
Restaurant
Room service [24-hour]
Snack Bar
Western breakfast
Special Diet Meals (upon request)
Breakfast service
Front Desk Services
Ticket Service
Currency Exchange
Lockers
24-Hour Front Desk
Entertainment and Family Services
Kids club
Karaoke
Air conditioning in public area
Contactless check-in/out
Heating in public area
Invoice provided
Meeting stationery
Outdoor venue for special events
Postal service
Projector/LED display
Smoke-free property
Wi-Fi for special events
Babysitting/Child Services
Family/child friendly
Kids safety features
Nightclub/DJ
Entertainment Staff
Business Facilities
Meeting/Banquet Facilities
Business Center
Shops
Convenience Store (on site)
Shops (on site)
Hair/Beauty Salon
Souvenir/Gift Shop
Common Areas
Shared Lounge/TV Area
Terrace
Game Room
Library
Cleaning Services
Ironing Service
Daily Housekeeping
Anti-viral cleaning products
Body thermometer
Cashless payment service
Daily disinfection in all rooms
Doctor/nurse on call
Face coverings on staff
First aid kit
Free face masks
Hand sanitizer
Hot water linen and laundry washing
Physical distancing of at least 1 meter
Professional-grade sanitizing services
Room sanitization opt-out available
Rooms sanitized between stays
Safe dining setup
Sanitized kitchen and tableware items
Shared stationery removed
Staff trained in safety protocol
Sterilizing equipment
Shoeshine
Dry Cleaning
Laundry
Languages Spoken
English Spoken
Chinese [Cantonese]
Chinese [Mandarin]
French Spoken
German Spoken
Japanese Spoken
Korean Spoken
Vietnamese Spoken
Portuguese Spoken
Spanish Spoken
Italian Spoken
Romanian Spoken
Russian Spoken
Dutch Spoken
Arabic Spoken
Azerbaijani Spoken
Bulgarian Spoken
Catalan Spoken
Czech Spoken
Danish Spoken
Greek Spoken
Estonian Spoken
Slovak Spoken
Finnish Spoken
Hebrew Spoken
Slovenian Spoken
Lao Spoken
Lithuanian Spoken
Hungarian Spoken
Latvian Spoken
Indonesian Spoken
Icelandic Spoken
Internet Access in public areas
Free Wifi
Internet
Wi-Fi in public areas
Miscellaneous
Body scrub
Body wrap
Computer station
Foot bath
Garden
Golf course [on-site]
Outdoor recreational features
Pool facilities
Pool with view
Private bath
Swimming pool
Swimming pool [outdoor]
Tours
VIP Room Facilities
Hypoallergenic room available
Elevator
Facilities for Disabled Guests
Designated Smoking Area
Air Conditioning
Family Rooms
Check-in [24-hour]
Non-smoking Rooms
Soundproof Rooms
Room decorations
Security [24-hour]
Themed rooms
Car park [free of charge]
Car park [on-site]
