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Reviews from Guests

3.0/5

tripadvisor

57

Reviews

from real guests

pravichandra

4

/

5

Lovely experience right next to the lake in the Old Quarter. Many thanks to Anh, Thao & June for ensuring a comfortable stay.

Totointhebox

2

/

5

It’s an average hotel, comfy beds, mediocre service, located in a good area, but the noise from next doors club thumping through our windows all night is a major sleep killer- even with the windows shut we hear the music and we were on the 6th floor. You get what you pay for. If you are a heavy sleeper you’ll love it here, but if you’re not go somewhere else

Boss0079

2

/

5

I am making a informed review so you can make the decision yourself if this is the place for youam making a informed review so you can make the decision yourself if this is the place for you. Firstly, if your room number does not end in 4 (eg:404) then you do not have a window to the outside world, at all. See pic one and two of our 'window' that is on the inside staircase of the hotel so all you can hear is people running up the stairs and screaming/talking loudly all the time.If you choose to stay here definitely book a lakeview room which should end in the 4. Secondly, the mould and damp smell in the room is a constant, our asthmatic son was struggling with this one. Thirdly, and I have noticed this on a few reviews is the faucet. The faucet is no joke and of you have a child who is at that height, i would recommend that you keep an eagle eye on them in there as I attained a nasty burn myself. The intense heat radiating off the faucet is so dangerous, even if you only have a lukewarm shower, it does not affect the heat of the faucet side. General cleanliness is ok, the shower was mouldy in places and ours never drained, ever, there was a contstant pool in there due to the slope of the tiling job not draining towards the drain. Have attached a pic of the water at the end of the day when it gets smelly. Th staff were nice. The breakfast was ok, quite repetitive but definitely convenient. The views from the breakfast room on the eighth floor are gorgeous but that view is only for a small amount of time. See last pic for the view. In finishing, this place is in need of TLC, not the RnB group but an actual refurbish and facelift.

Facilities Details

Free Wifi

Nearby Location

Hanoi International Exhibition Center (I.C.E. Hanoi)

Hanoi International Exhibition Center (I.C.E. Hanoi)

1.21 km

International Convention Center

International Convention Center

1.59 km

Embassy of the Philippines, Hanoi, Vietnam

Embassy of the Philippines, Hanoi, Vietnam

1.35 km

U.S. Embassy in Hanoi

U.S. Embassy in Hanoi

3.40 km

Hanoi Convention Center

Hanoi Convention Center

3.55 km

National Economics University

National Economics University

3.56 km

VinKE & Vinpearl Aquarium Times City

VinKE & Vinpearl Aquarium Times City

4.31 km

Noi Bai International Airport

Noi Bai International Airport

21.32 km

Facilities Details

Internet Access in public areas

Free Wifi