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Reviews from Guests

3.0/5

tripadvisor

9

Reviews

from real guests

sharonm272

2

/

5

This hotel left a lot to be desired. I've been travelling in Cambodia & Vietnam for the best part of 2 months now & this hotel left an undesired taste in my mouth. Pros: the room itself was spacious, clean & comfortable. The bed is probably the most comfortable I've slept in since landing in SE Asia 2. The air-con works a treat & our rooms temperature was perfect. It's location is within walking distance from all of the major Hanoi attractions There is an excellent reasonably priced local restaurant nearby CONS: The hotel by the nature of its advertising is fraudulent Yes, there is a swimming pool nearby BUT it is not solely a hotel amenity. It is close to the hotel but is a communal pool, an indoor facility & generally occupied by hoards of school children, at all hours... do not expect to laze about by a pool in the afternoon Tennis court... 500m away but again a communal facility.... not something i chose to explore Breakfast is included BUT from 6am until 8.30.... you'd want to get there nice & early. One morning I went up at 8 to find everything put away with no option of having a breakfast...although it was included in my room rate. Also the food is not kept hot, neither is anything replaced once it emptied.... cold eggs & ham at 7.30 became my morning ritual. Bread rolls, if they hadn't been eaten, were lovely. Furthermore, you need to collect your next day breakfast vouchers every evening at the reception desk. Oddly, this area is only used for breakfast & you may not eat here or in the building at any other time of the day. This hotel has several conference/ meeting rooms solely for tour and large bus groups. If you are travelling in anything under than a bus load do not expect to be fed. Speaking of the staff, while they are friendly (as is the Vietnamese nature) nobody speaks English, I resorted to using Google Translate to ask any questions I had during my week long stay This in itself proved an issue because the wifi here is appalling: in the room, corridor , lobby... all useless .... and yes I checked. Resorted myself to relocating around the room to gain any sort of connection While I travelled more or less on a budget of around 20-25 Euro per night for hotels, this hotel I feel was a let down. It's website needs updating or an accurate description of its services.

197bobk

4

/

5

This is a very nice property. Several buildings offer hotel rooms. The lobby is welcoming and the restaurant is large and the food was great. I would definitely go back. It is difficult to find, but well worth the effort.

SunnySunny08

4

/

5

The location is near to the center and the Ba Dinh square. My room is big with 2 single beds. Moreover, the staffs are very friendly and hospitable while the service is good. The hotel was watched out my luggage freely and carefully when I had to check out at the afternoon. I will choose the Hotel when I come back to Ha Noi

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Family/child friendly

Hot Tub

Fitness Center

Bar

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Vietnamese Spoken

Wi-Fi in public areas

Fishing

Garden

Ironing Service

Karaoke

Swimming pool

Fax/Photocopying

Swimming pool [outdoor]

Table Tennis

Tennis Court

Ticket Service

Tours

Adults Only

Dutch Spoken

Poolside bar

Restaurant

Room service [24-hour]

Finnish Spoken

Special Diet Meals (upon request)

Currency Exchange

Daily Housekeeping

Hebrew Spoken

Dry Cleaning

Elevator

Room Service

Infirmary

Laundry

Lockers

Postal service

Shared Lounge/TV Area

Smoke-free property

Babysitting/Child Services

Non-smoking Rooms

24-Hour Front Desk

Car park [free of charge]

Norwegian Spoken

Entertainment Staff

Valet Parking

Nearby Location

Hanoi Convention Center

Hanoi Convention Center

487 m

International Convention Center

International Convention Center

1.73 km

Hanoi Zoo

Hanoi Zoo

1.91 km

U.S. Embassy in Hanoi

U.S. Embassy in Hanoi

2.02 km

Hanoi International Exhibition Center (I.C.E. Hanoi)

Hanoi International Exhibition Center (I.C.E. Hanoi)

3.27 km

Embassy of the Philippines, Hanoi, Vietnam

Embassy of the Philippines, Hanoi, Vietnam

4.26 km

Noi Bai International Airport

Noi Bai International Airport

19.88 km

6 Available Room Types

Superior
Superior
Superior

Superior

room-size-icon

18 Square Meter

Hair dryer

Hair dryer

Free Wifi

Free Wifi

Telephone

Telephone

TV

TV

Air Conditioning

Air Conditioning

Fan

Fan

Free bottled water

Free bottled water

Minibar

Minibar

Refrigerator

Refrigerator

Desk

Desk

Safe

Safe

Balcony/Terrace

Balcony/Terrace

Shower

Shower

Superior Room
Superior Room
Superior Room

Superior Room

Bathtub or Shower

Bathtub or Shower

Daily housekeeping

Daily housekeeping

Non-smoking

Non-smoking

Slippers

Slippers

Private bathroom

Private bathroom

Suite
Suite
Suite

Suite

room-size-icon

40 Square Meter

Deluxe
Deluxe
Deluxe

Deluxe

room-size-icon

23 Square Meter

Standard
Standard
Standard

Standard

room-size-icon

26 Square Meter

Facilities Details

Pool and Spa

Fitness Center

Hot Tub

Parking and Transportation

Airport Shuttle (free)

Valet Parking

Food & Drink

Bar

Buffet-Style Restaurant

Poolside bar

Restaurant

Room service [24-hour]

Special Diet Meals (upon request)

Room Service

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

Lockers

24-Hour Front Desk

Activities

Fishing

Table Tennis

Tennis Court

Entertainment and Family Services

Karaoke

Infirmary

Postal service

Smoke-free property

Babysitting/Child Services

Family/child friendly

Entertainment Staff

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Common Areas

Shared Lounge/TV Area

Cleaning Services

Ironing Service

Daily Housekeeping

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Cantonese]

Vietnamese Spoken

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Garden

Swimming pool

Swimming pool [outdoor]

Tours

Adults Only

All Spaces Non-Smoking (public and private)

Elevator

Designated Smoking Area

Non-smoking Rooms

Check-in [24-hour]

Car park [free of charge]