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Reviews from Guests

4.0/5

tripadvisor

154

Reviews

from real guests

shasta

3

/

5

I stayed here for four nights even though there was no hot water and the bathroom sink leaked when used. I've been in enough hotel rooms in Vietnam to know that there's always gonna be something...

Davidhn D

5

/

5

i booker room for 1 night .e verything perfect ,nice room and good service,great location good view We have a room on the top floor, then there is a large terrace, which you share with other...

SuziCaffrey

2

/

5

The location was very good, we did get upgraded to room 1004 and the view was amazing we even had our own balcony. BUT.... The bed was extremely uncomfortable (very hard) the floors were filthy...

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Pets allowed

Family/child friendly

Family Rooms

Bar

Evening Entertainment

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Vietnamese Spoken

Wi-Fi in public areas

Tours

Anti-viral cleaning products

Body thermometer

Portuguese Spoken

Cashless payment service

Daily disinfection in all rooms

Doctor/nurse on call

Face coverings on staff

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Convenience Store (on site)

Hot water linen and laundry washing

Spanish Spoken

Korean Spoken

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

A la carte breakfast

Italian Spoken

Shops (on site)

Hypoallergenic room available

Romanian Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Fruits/snacks

Shoeshine

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Restaurant

Danish Spoken

Greek Spoken

Estonian Spoken

Air conditioning in public area

Special Diet Meals (upon request)

Daily Housekeeping

Hebrew Spoken

Elevator

Laundry

Shared Lounge/TV Area

Allergy-free rooms

Game Room

Library

Facilities for Disabled Guests

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Casino

Security [24-hour]

Icelandic Spoken

Karaoke

Entertainment Staff

Chinese [Mandarin]

Canoeing

Diving

Fishing

Garden

Hiking

Private Beach Area

Snorkeling

Ticket Service

Daily disinfection in common areas

Free face masks

Physical distancing of at least 1 meter

Alternative meal arrangement

Asian breakfast

German Spoken

Room service [24-hour]

Snack Bar

Finnish Spoken

Currency Exchange

Dry Cleaning

Invoice provided

Ironing Service

Smoke-free property

Terrace

Hungarian Spoken

Latvian Spoken

Hair/Beauty Salon

Souvenir/Gift Shop

Car park [free of charge]

Car park [nearby]

Norwegian Spoken

Valet Parking

Bicycle Rental

Discounts recommended for you

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10 Available Room Types

Standard 2 Double
Standard 2 Double
Standard 2 Double

Standard 2 Double

room-size-icon

20 Square Meter

Electric Kettle

Electric Kettle

Hair dryer

Hair dryer

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Fan

Fan

Linens

Linens

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Socket near the bed

Socket near the bed

Free bottled water

Free bottled water

Refrigerator

Refrigerator

Trash cans

Trash cans

Wardrobe/Closet

Wardrobe/Closet

Clothes Rack

Clothes Rack

Individual air conditioning

Individual air conditioning

Shower

Shower

Standard - 1 Queen Bed
Standard - 1 Queen Bed
Standard - 1 Queen Bed

Standard - 1 Queen Bed

room-size-icon

15 Square Meter

Hair dryer

Hair dryer

Mirror

Mirror

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Telephone

Telephone

TV

TV

Air Conditioning

Air Conditioning

Minibar

Minibar

Non-smoking

Non-smoking

Shower

Shower

VIP Room
VIP Room
VIP Room

VIP Room

room-size-icon

25 Square Meter

Standard - 2 Beds, Non-Smoking
Standard - 2 Beds, Non-Smoking
Standard - 2 Beds, Non-Smoking

Standard - 2 Beds, Non-Smoking

room-size-icon

15 Square Meter

Superior Twin Bed
Superior Twin Bed
Superior Twin Bed

Superior Twin Bed

room-size-icon

25 Square Meter

Hotel Details

generate-AIAI Summary

About Thao Minh New Star Hotel

Thao Minh New Star Hotel offers a comfortable and welcoming accommodation experience on scenic Cat Ba Island in Hai Phong, Vietnam. This hotel provides a relaxing atmosphere perfect for travelers exploring the beautiful surroundings. Guests can enjoy a convenient stay with essential amenities in a pleasant setting.


Services & Amenities at Thao Minh New Star Hotel

Thao Minh New Star Hotel offers a variety of services and amenities for a comfortable stay. Guests can benefit from free Wi-Fi, internet access, and Wi-Fi in public areas. The hotel provides tour services for exploring the area. For guest safety, virus-killing cleaning products are used, rooms are disinfected daily and are designated as disinfected rooms, and alcohol hand gel is available. Staff wear face masks, body temperature measurement is in place, and a doctor/nurse is on standby with first aid kits. Cashless payment services are also provided. Staff speaking English, Vietnamese, and Portuguese are available to assist guests.


About the Thao Minh New Star Hotel Hotel Brand

Thao Minh New Star Hotel operates as an independent accommodation. It is not affiliated with a specific well-known international hotel chain or brand, offering guests a unique local experience in Cat Ba Island, Vietnam.


Location & Getting to Thao Minh New Star Hotel

Thao Minh New Star Hotel is located at 197 1/4 Cat Ba Island, Cat Hai, Hai Phong, Vietnam. This prime location places guests in the heart of Cat Ba Island, making it a convenient base for exploring the area's natural beauty. Travelers can reach Cat Ba Island via ferry services from Hai Phong city. Once on the island, the hotel is accessible via local transportation from the ferry terminal.


Facilities Details

Pool and Spa

Private Beach Area

Parking and Transportation

Airport Shuttle (free)

Valet Parking

Bicycle Rental

Food & Drink

A la carte breakfast

Buffet-Style Restaurant

Fruits/snacks

Restaurant

Special Diet Meals (upon request)

Breakfast service

Alternative meal arrangement

Asian breakfast

Bar

Room service [24-hour]

Snack Bar

Front Desk Services

24-Hour Front Desk

Ticket Service

Currency Exchange

Activities

Canoeing

Diving

Fishing

Hiking

Snorkeling

Entertainment and Family Services

Air conditioning in public area

Family/child friendly

Evening Entertainment

Nightclub/DJ

Casino

Karaoke

Entertainment Staff

Invoice provided

Smoke-free property

Business Facilities

Meeting/Banquet Facilities

Shops

Convenience Store (on site)

Shops (on site)

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Shared Lounge/TV Area

Game Room

Library

Terrace

Cleaning Services

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Doctor/nurse on call

Face coverings on staff

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Shoeshine

Daily Housekeeping

Laundry

Daily disinfection in common areas

Free face masks

Physical distancing of at least 1 meter

Dry Cleaning

Ironing Service

Languages Spoken

English Spoken

Vietnamese Spoken

Portuguese Spoken

Spanish Spoken

Korean Spoken

Italian Spoken

Romanian Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Danish Spoken

Greek Spoken

Estonian Spoken

Hebrew Spoken

Icelandic Spoken

Chinese [Mandarin]

German Spoken

Finnish Spoken

Hungarian Spoken

Latvian Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Tours

Hypoallergenic room available

Elevator

Designated Smoking Area

Family Rooms

Allergy-free rooms

Check-in [24-hour]

Facilities for Disabled Guests

Non-smoking Rooms

Security [24-hour]

Garden

Air Conditioning

Pets allowed

Car park [free of charge]

Car park [nearby]

Frequently Asked Questions About Thao Minh New Star Hotel

generate-AIAI Summary

1. Is there Wi-Fi available at Thao Minh New Star Hotel?

Yes, Thao Minh New Star Hotel provides free Wi-Fi, internet access, and Wi-Fi in public areas for guests.

2. What languages do the staff at Thao Minh New Star Hotel speak?

The staff at Thao Minh New Star Hotel are proficient in English, Vietnamese, and Portuguese.

3. Are tour services offered at Thao Minh New Star Hotel?

Yes, guests can arrange tour services directly at Thao Minh New Star Hotel.

4. What health and safety measures are in place at Thao Minh New Star Hotel?

Thao Minh New Star Hotel implements virus-killing cleaning products, daily room disinfection, disinfected rooms, alcohol hand gel, body temperature measurement, and staff wear face masks. A doctor/nurse is also on standby with first aid kits.

5. Does Thao Minh New Star Hotel offer cashless payment options?

Yes, cashless payment services are available for convenience at Thao Minh New Star Hotel.

6. Where is Thao Minh New Star Hotel located?

Thao Minh New Star Hotel is situated at 197 1/4 Cat Ba Island, Cat Hai, Hai Phong, Vietnam.