Grande Collection Hotel & Spa

4.0 / 5

•

No.46-48 Bat Su Street, Hang Bo, Hoan Kiem District, Hanoi City, Vietnam 100000

Reviews from Guests

4.0/5

Reviews

from real guests

terrencetlk

Check in time is okay, the rooms are clean and comfy and the staff are friendly, good for a short getaway. breakfast is limited and is served in a small area which limits the time for breakfast. The hotel is within walking distance to eateries and the streets lining the place are unique.

tommyr534

We stayed at Topaz for a total of three nights and don't have much to complain about. The staff was excellent and very genuine. The hotel is a great location with almost everything you need in walking distance. They offer breakfast in the morning which was very tasty.

lexlimbu

We stayed at the Hanoi Topaz for one night before heading off to Halong Bay on the Paloma Cruise. The hotel is located in the Old Quarter, about 7-10 minutes walk from the big lake which has a lot of shops and restaurants dotted around. At first, we were a bit shocked to see the hotel in such a location but after walking the city we realized that Hanoi is just a huge mix of old and new. We enjoyed the city very much and the city map that you can get from the reception will be a huge help in getting you around the city. The room we had was small, neat and well prepared. There was also a computer in the room which worked very well. The staff were very polite, attentive and very eager to help. There is a restaurant in the basement floor however we did not try it out. The taxi that we got from the airport to the hotel was a little amusing... just when we reached the Old Quarter area the taxi pulled over and a random man from the street (dressed nicely) opened the door and told us our hotel was booked out and we would have to stay at a sister hotel. We argued to be taken to our hotel as the place the taxi driver had stopped us was not outside Hanoi Topaz. After just few minutes, the man gave up and said, okay you go... and then we ended up at our hotel.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Spring Bath

Spa

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

French Spoken

Spanish Spoken

Vietnamese Spoken

Wi-Fi in public areas

Hiking

Massage

Daily Housekeeping

Ticket Service

Tours

Anti-viral cleaning products

Body thermometer

Breakfast in the Room

Portuguese Spoken

Cashless payment service

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Alternative meal arrangement

Shops (on site)

Dutch Spoken

Shoeshine

Suit Press

Snack Bar

Air conditioning in public area

Cash withdrawal

Special Diet Meals (upon request)

Contactless check-in/out

Currency Exchange

Dry Cleaning

Elevator

Facilities for Disabled Guests

Croatian Spoken

Heating in public area

Invoice provided

Ironing Service

Laundry

Lockers

Shared Lounge/TV Area

Smoke-free property

Terrace

Hungarian Spoken

Latvian Spoken

Game Room

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Car park [nearby]

Norwegian Spoken

Karaoke

Entertainment Staff

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Spring Bath

Spa

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

French Spoken

Spanish Spoken

Vietnamese Spoken

Wi-Fi in public areas

Hiking

Massage

Daily Housekeeping

Ticket Service

Tours

Anti-viral cleaning products

Body thermometer

Nearby Location

International Convention Center

1.28 km

Hanoi International Exhibition Center (I.C.E. Hanoi)

1.45 km

Embassy of the Philippines, Hanoi, Vietnam

1.79 km

Hanoi Convention Center

3.22 km

U.S. Embassy in Hanoi

3.28 km

National Economics University

3.86 km

Hanoi Zoo

4.54 km

Noi Bai International Airport

20.90 km

Discounts recommended for you

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9 Available Room Types

Deluxe Double Room

20 Square Meter

Entire unit wheelchair accessible

Electric Kettle

Hair dryer

Mirror

Private bathroom

Free Toiletries

Towels

Walk-in shower

Free Wifi

Cable Channels

Telephone

Adapter

Air Conditioning

Blackout curtains

Hand sanitizer

Heating

Sleep comfort items

Slippers

Socket near the bed

Umbrella

Alcohol

Tea/Coffee Maker

Complimentary tea

Free bottled water

Free instant coffee

Minibar

Wine glasses

Desk

High floor

Low floor available

Trash cans

Window

Hardwood/Parquet floors

Wardrobe/Closet

Clothes Rack

Ironing Facilities

Baby amenities (upon request)

Baby cot (upon request)

Accessible by elevator

Fire extinguisher

Safe

Safety/security feature

Smoke detector

Internet [LAN]

Non-smoking

Shower

Deluxe Family Room with Balcony

40 Square Meter

Family Triple Room

30 Square Meter

Suite Balcony City View

35 Square Meter

Junior Suite City View

30 Square Meter

Hotel Details

AI Summary

About Grande Collection Hotel & Spa

Grande Collection Hotel & Spa is a charming 3-star accommodation located in the Hoan Kiem District of Hanoi, Vietnam. This hotel offers a pleasant and comfortable stay for travelers exploring the vibrant city, providing a relaxing atmosphere amidst its bustling surroundings.

Services & Amenities at Grande Collection Hotel & Spa

Grande Collection Hotel & Spa provides guests with free Wi-Fi, internet access, and Wi-Fi in public areas. Enjoy amenities such as a kids' club, spa, and massage services. The hotel offers daily housekeeping, ticket and tour services. Multilingual staff speaking English, French, Spanish, Vietnamese, and Portuguese are available. Health measures include disinfectant cleaning products and body temperature measurement. In-room breakfast service and hiking activities are also provided for a comfortable stay.

Location & Getting to Grande Collection Hotel & Spa

Grande Collection Hotel & Spa is conveniently situated at 46-48 Bat Su Street, Hang Bo, Hoan Kiem District, Hanoi, Vietnam. This prime location allows easy access to the city's main attractions and is well-connected to various transportation options, making it accessible for travelers arriving from different parts of Hanoi or beyond.

Facilities Details

Pool and Spa

Massage

Spa

Hot Spring Bath

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Breakfast in the Room

Alternative meal arrangement

Buffet-Style Restaurant

Snack Bar

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

Lockers

24-Hour Front Desk

Activities

Hiking

Entertainment and Family Services

Kids club

Air conditioning in public area

Cash withdrawal

Contactless check-in/out

Heating in public area

Invoice provided

Smoke-free property

Family/child friendly

Nightclub/DJ

Karaoke

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Shops (on site)

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Shared Lounge/TV Area

Terrace

Game Room

Library

Cleaning Services

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Shoeshine

Suit Press

Dry Cleaning

Ironing Service

Laundry

Languages Spoken

English Spoken

French Spoken

Spanish Spoken

Vietnamese Spoken

Portuguese Spoken

Korean Spoken

Dutch Spoken

Croatian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Tours

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Air Conditioning

Family Rooms

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Soundproof Rooms

Car park [nearby]

Frequently Asked Questions About Grande Collection Hotel & Spa

AI Summary

1. Does Grande Collection Hotel & Spa offer free Wi-Fi?

Yes, Grande Collection Hotel & Spa provides free Wi-Fi for its guests.

2. What languages do the staff at Grande Collection Hotel & Spa speak?

The staff at Grande Collection Hotel & Spa speak English, French, Spanish, Vietnamese, and Portuguese.

3. Are there spa services available at Grande Collection Hotel & Spa?

Yes, Grande Collection Hotel & Spa features a spa and offers massage services.

4. Does Grande Collection Hotel & Spa have a kids' club?

Yes, Grande Collection Hotel & Spa offers a kids' club for younger guests.

5. Is breakfast available in the room at Grande Collection Hotel & Spa?

Yes, Grande Collection Hotel & Spa provides in-room breakfast service.

6. What type of cleaning measures are in place at Grande Collection Hotel & Spa?

Grande Collection Hotel & Spa uses disinfectant cleaning products and provides body temperature measurement as part of its health protocols.

7. Are there tour and ticket services at Grande Collection Hotel & Spa?

Yes, Grande Collection Hotel & Spa offers convenient tour and ticket services for guests.

8. Is hiking available as an activity at Grande Collection Hotel & Spa?

Yes, hiking is available at Grande Collection Hotel & Spa.