Hanoi Serenity Hotel 2

Reviews from Guests
4.0/5
254
Reviews
from real guests
Facilities Details
Nearby Location
5 Available Room Types
Connecting Room
30 Square Meter
Bathrobes
Hair dryer
Mirror
Towels
Free Wifi
Cable Channels
Air Conditioning
Tea/Coffee Maker
Minibar
Refrigerator
Desk
Interconnecting Room(s) Available
Sitting Area
Wardrobe/Closet
Ironing Facilities
Safe
Internet [LAN]
Non-smoking
Shower
Queen Suite
25 Square Meter
Deluxe City View
22 Square Meter
Superior
18 Square Meter
Family Suite
25 Square Meter
Hotel Details
About Hanoi Serenity Hotel 2
Hanoi Serenity Hotel 2 is a comfortable 3-star hotel located in the vibrant Hoan Kiem District of Hanoi, Vietnam. This hotel offers a welcoming atmosphere, perfect for travelers seeking convenience and relaxation. Guests can enjoy key highlights such as free Wi-Fi access throughout their stay and helpful services designed to enhance their visit to the city. Its central location provides easy access to local attractions and amenities.
Services & Amenities at Hanoi Serenity Hotel 2
Hanoi Serenity Hotel 2 provides a comprehensive range of facilities and services for a comfortable stay. Guests can benefit from English-speaking staff and Vietnamese-speaking staff, ensuring smooth communication. The hotel offers free Wi-Fi and internet access, including Wi-Fi in public areas. Additional conveniences include ticket service and tour service to explore the city, along with in-room breakfast service. For guest safety, daily room disinfection, staff wearing masks, alcohol hand sanitizer, social distancing of at least 1 meter, safe dining areas, staff trained in safety measures, disinfection equipment, and temperature checks for guests and staff are implemented.
Location & Getting to Hanoi Serenity Hotel 2
Hanoi Serenity Hotel 2 is ideally situated at 17 Nguyen Van To Street in the bustling Hoan Kiem District of Hanoi, Vietnam. This central location places guests within easy reach of many city highlights. Travelers can conveniently reach the hotel via major roads leading into the Hoan Kiem area, which is a key reference point for navigating Hanoi.
Facilities Details
Parking and Transportation
Airport Shuttle (free)
Bicycle Rental
Food & Drink
Breakfast in the Room
Bar
Restaurant
Room Service
Special Diet Meals (upon request)
Breakfast service
Front Desk Services
Ticket Service
Currency Exchange
24-Hour Front Desk
Entertainment and Family Services
Smoke-free property
Babysitting/Child Services
Family/child friendly
Karaoke
Business Facilities
Meeting/Banquet Facilities
Common Areas
Shared Kitchen
Cleaning Services
Daily disinfection in all rooms
Face coverings on staff
Hand sanitizer
Physical distancing of at least 1 meter
Safe dining setup
Staff trained in safety protocol
Sterilizing equipment
Temperature check for guests and staff
Suit Press
Daily Housekeeping
Dry Cleaning
Ironing Service
Laundry
Languages Spoken
English Spoken
Vietnamese Spoken
German Spoken
Finnish Spoken
Malay Spoken
Norwegian Spoken
Internet Access in public areas
Free Wifi
Internet
Wi-Fi in public areas
Miscellaneous
Tours
Elevator
Facilities for Disabled Guests
Heating
Family Rooms
Security [24-hour]
Car park [charges apply]
Car park [nearby]
Car park [on-site]
Frequently Asked Questions About Hanoi Serenity Hotel 2
1. Is Wi-Fi available at Hanoi Serenity Hotel 2?
Yes, Hanoi Serenity Hotel 2 provides free Wi-Fi and internet access, including Wi-Fi in public areas.
2. What languages do the staff speak at Hanoi Serenity Hotel 2?
The staff at Hanoi Serenity Hotel 2 are proficient in both English and Vietnamese.
3. Does Hanoi Serenity Hotel 2 offer breakfast?
Yes, Hanoi Serenity Hotel 2 provides convenient in-room breakfast service for guests.
4. Can guests book tours or tickets at Hanoi Serenity Hotel 2?
Yes, Hanoi Serenity Hotel 2 offers both tour and ticket booking services for guest convenience.
5. What are the health and safety measures at Hanoi Serenity Hotel 2?
Hanoi Serenity Hotel 2 implements daily room disinfection, provides alcohol hand sanitizer, and conducts temperature checks for guests and staff.
6. Are staff at Hanoi Serenity Hotel 2 trained in safety protocols?
Yes, all staff at Hanoi Serenity Hotel 2 are trained in safety measures and wear masks.
7. Does Hanoi Serenity Hotel 2 ensure social distancing?
Yes, Hanoi Serenity Hotel 2 maintains a social distancing of at least 1 meter and provides safe dining areas.
8. Are there disinfection measures in place at Hanoi Serenity Hotel 2?
Yes, Hanoi Serenity Hotel 2 uses disinfection equipment and performs daily room disinfection.



















