Imperial Hotel & Spa

5.0 / 5

•

44 Hang Hanh Road, Hoan Kiem, Hanoi, Vietnam 100000

Reviews from Guests

5.0/5

392

Reviews

from real guests

Thaimusic

We stayed here 3 years ago and rebooked for June 2026. Super good communication from Annie and they organised an airport pick up and drop off really well. They even sorted our Visas for us. Both times we stayed two nights then away for 2 nights in Halong Bay and back for a night. The location is a great base close to wonderful massage places such as 1990 spa and food places and also grab seems to find it ok. They have a sister hotel L Signature with the rooftop restaurant Luna which is a nice spot for a night out. Special thanks to the lovely door staff that go out of their way to help you, especially to the guy that took alot of interest in New Zealand (kiwis). We had two different rooms on our stay and the 2nd option on the 4th floor was better, less view but a better room and shower. thanks for the nice stay

musicm552

My son and I had a very pleasant time during our stay at The Imperial Hotel & Spa this May and June of 2026. The hotel is clean, comfortable, charming, and well located. The friendly, polite, and enthusiastic staff are very professional and helpful. The staff know the area well and have great suggestions for activities in Ha Noi.

kensomark

The Imperial Hotel is an absolute treasure of a hotel. It is perfectly located in the Old Quarter, I n a fairly quiet street and set back from the street so that as soon as you walking the foyer it is cool and quiet. I am writing this from my room and it is virtually silent. The room was very spacious and very Clea with an excellent bathroom. The staff are absolutely wonderful; always welcoming, always smiling and always helpful. They speak excellent English. Special mention of Linh, who was particularly helpful. But every staff member was wonderful. The breakfast (included) is awesome with a very big selection of dishes and terrific coffee. The prices are very reasonable and top value. I wouldn't stay anywhere else in Hanoi and I can really recommend The Imperial. I will be back.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Bar

Evening Entertainment

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Room Service

24-Hour Front Desk

Terrace

Non-smoking Rooms

Babysitting/Child Services

Laundry

Dry Cleaning

Facilities for Disabled Guests

Breakfast in the Room

Ironing Service

Express Check-in/Check-out

Currency Exchange

Massage

Soundproof Rooms

Packed Lunches

Cycling

Tour Desk

Fax/Photocopying

Snack Bar

Concierge Service

Lockers

Shared Lounge/TV Area

Daily Housekeeping

Bicycle Rental

English Spoken

Japanese Spoken

Vietnamese Spoken

Bicycles

Wired Internet

Wi-Fi [portable rental]

Wi-Fi in public areas

Foot bath

Khmer Spoken

Ticket Service

Tours

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Alternative meal arrangement

Asian breakfast

German Spoken

Dutch Spoken

Shoeshine

Suit Press

Air conditioning in public area

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Hebrew Spoken

Elevator

Croatian Spoken

Heating in public area

Postal service

Smoke-free property

Hungarian Spoken

Latvian Spoken

Game Room

Library

Hair/Beauty Salon

Nightclub/DJ

Pet facilities

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [charges apply]

Car park [nearby]

Norwegian Spoken

Karaoke

Entertainment Staff

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Bar

Evening Entertainment

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Room Service

24-Hour Front Desk

Terrace

Non-smoking Rooms

Babysitting/Child Services

Laundry

Dry Cleaning

Facilities for Disabled Guests

Nearby Location

Hanoi International Exhibition Center (I.C.E. Hanoi)

1.18 km

International Convention Center

1.56 km

Embassy of the Philippines, Hanoi, Vietnam

1.35 km

U.S. Embassy in Hanoi

3.37 km

Hanoi Convention Center

3.53 km

National Economics University

3.54 km

VinKE & Vinpearl Aquarium Times City

4.31 km

Noi Bai International Airport

21.32 km

10 Available Room Types

Imperial Suite with City View

42 Square Meter

Tea/Coffee Maker

Minibar

Shower

Pay-per-view Channels

Telephone

Air Conditioning

Hair dryer

Bathrobes

Refrigerator

Desk

Free Toiletries

Toilet

Private bathroom

Heating

Slippers

Satellite Channels

Cable Channels

Sofa

View

Electric Kettle

Towels/Sheets (extra fee)

Hypoallergenic

Cleaning Products

City view

Towels

Upper floors accessible by elevator

Entire unit wheelchair accessible

Clothes Rack

SUITE WITH BALCONY

38 Square Meter

Tea/Coffee Maker

Minibar

Shower

Pay-per-view Channels

Telephone

Air Conditioning

Hair dryer

Balcony/Terrace

Bathrobes

Refrigerator

Desk

Free Toiletries

Toilet

Private bathroom

Heating

Slippers

Satellite Channels

Cable Channels

View

Electric Kettle

Towels/Sheets (extra fee)

Hypoallergenic

Cleaning Products

City view

Towels

Upper floors accessible by elevator

Entire unit wheelchair accessible

Clothes Rack

Executive Room

28 Square Meter

Tea/Coffee Maker

Minibar

Shower

Pay-per-view Channels

Telephone

Air Conditioning

Hair dryer

Bathrobes

Refrigerator

Desk

Free Toiletries

Toilet

Private bathroom

Heating

Slippers

Satellite Channels

Cable Channels

Electric Kettle

Towels/Sheets (extra fee)

Hypoallergenic

Cleaning Products

Towels

Upper floors accessible by elevator

Entire unit wheelchair accessible

Clothes Rack

Bathtub grab bar

Daily newspaper

Toiletries

Extra Long Beds (> 6.5 ft)

Roll-in shower

Accessible toilet

Visual alarm

Kids shampoo

Non-smoking

Iron

Soundproof

Laptop workspace

Room service [24-hour]

Bathtub or Shower

Internet [LAN]

Daily housekeeping

Free Wifi

Sleep comfort items

Bathtub

Free bottled water

Double or Twin EXECUTIVE

28 Square Meter

Junior Suite with City View

36 Square Meter

Tea/Coffee Maker

Minibar

Shower

Pay-per-view Channels

Telephone

Air Conditioning

Hair dryer

Bathrobes

Refrigerator

Desk

Free Toiletries

Toilet

Private bathroom

Heating

Slippers

Satellite Channels

Cable Channels

View

Electric Kettle

Towels/Sheets (extra fee)

Hypoallergenic

Cleaning Products

City view

Towels

Upper floors accessible by elevator

Entire unit wheelchair accessible

Clothes Rack

Facilities Details

Pool and Spa

Sauna

Massage

Hot Tub

Spa

Parking and Transportation

Bicycle Rental

Airport Shuttle (free)

Food & Drink

Restaurant

Room Service

Bar

Breakfast in the Room

Packed Lunches

Snack Bar

Alternative meal arrangement

Asian breakfast

Buffet-Style Restaurant

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

24-Hour Front Desk

Express Check-in/Check-out

Currency Exchange

Tour Desk

Concierge Service

Lockers

Ticket Service

Activities

Cycling

Entertainment and Family Services

Babysitting/Child Services

Evening Entertainment

Kids club

Air conditioning in public area

Cash withdrawal

Heating in public area

Postal service

Smoke-free property

Family/child friendly

Nightclub/DJ

Karaoke

Entertainment Staff

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Terrace

Shared Lounge/TV Area

Game Room

Library

Cleaning Services

Laundry

Dry Cleaning

Ironing Service

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Shoeshine

Suit Press

Languages Spoken

English Spoken

Japanese Spoken

Vietnamese Spoken

Khmer Spoken

Korean Spoken

German Spoken

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Croatian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi [portable rental]

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Facilities for Disabled Guests

Family Rooms

Soundproof Rooms

Heating

Air Conditioning

Designated Smoking Area

Bicycles

Foot bath

Tours

Elevator

Check-in [24-hour]

Pet facilities

Security [24-hour]

Car park [charges apply]

Car park [nearby]