TK123 Hanoi Hotel

4.0 / 5

•

34 Nam Ngu Street, Cua Nam Ward, Hoan Kiem District, Hanoi, Vietnam 100000

Reviews from Guests

4.0/5

Reviews

from real guests

V2645SCmariot

This is the first time I am giving a hotel a bad review, but something happened here that I would like to share. This hotel offers several room categories; the highest is the Junior Suite, followed by the Suite. I booked and paid for a Junior Suite for 9 days. Upon check-in, I was greeted warmly and was given a room without any further explanation. However, when I got to the room, I had to realize that instead of the booked room category, I only received a standard Suite. The Suite is about 15 square meters smaller and 8 to 9 € cheaper per day than the Junior Suite. I then complained first to the hotel and then to the booking platform where I had booked the room. We reached an agreement; I kept the Suite and received a refund for one night. The room itself was clean, but the public areas are partially not clean. The staff is friendly and remained polite despite my complaint. The security is really limited since the reception is often not staffed. In the photos I am posting, it can also be seen that there are guests' luggage in the lobby, but no one is there to keep an eye on it. The breakfast tastes very good and is definitely more than sufficient. I would definitely not return to this hotel because I was annoyed that they tried to give me a lower room category without any explanation. I suspect it was hoped that I would not notice that. In my personal opinion, this is definitely not honest behavior towards a guest.

sophiemH409AG

Nothing is wrong with this hotel! It is very dirty the unkind staff and very average breakfast

K669OOjl

Super deluxe rooms are a joke. Old and dated. Dirty common areas. Poor location. Breakfast starts with bug juice (powdered water) well you know the rest. Not 3 stars. Staff couldn't recommend where to have the tax leave us in old town. Reviews are probably by hostel travelers. Plenty of nice hotels in old town.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Family/child friendly

Family Rooms

Meeting/Banquet Facilities

English Spoken

Vietnamese Spoken

Wi-Fi in public areas

Ticket Service

Tours

Free face masks

Hand sanitizer

A la carte breakfast

Italian Spoken

Shops (on site)

German Spoken

Adults Only

Romanian Spoken

Russian Spoken

Arabic Spoken

Fruits/snacks

Bulgarian Spoken

Restaurant

Room service [24-hour]

Danish Spoken

Greek Spoken

Estonian Spoken

Air conditioning in public area

Currency Exchange

Daily Housekeeping

Dry Cleaning

Elevator

Laundry

Lockers

Terrace

Hungarian Spoken

Game Room

Library

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Room decorations

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [nearby]

Norwegian Spoken

Entertainment Staff

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Family/child friendly

Family Rooms

Meeting/Banquet Facilities

English Spoken

Vietnamese Spoken

Wi-Fi in public areas

Ticket Service

Tours

Free face masks

Hand sanitizer

A la carte breakfast

Italian Spoken

Shops (on site)

German Spoken

Adults Only

Romanian Spoken

Russian Spoken

Arabic Spoken

Fruits/snacks

Bulgarian Spoken

Restaurant

Nearby Location

Hanoi International Exhibition Center (I.C.E. Hanoi)

585 m

International Convention Center

1.09 km

Embassy of the Philippines, Hanoi, Vietnam

1.49 km

U.S. Embassy in Hanoi

2.48 km

Hanoi Convention Center

2.91 km

National Economics University

2.94 km

Hanoi Zoo

4.03 km

Noi Bai International Airport

21.66 km

Discounts recommended for you

Get an exclusive discount and book now!

10 Available Room Types

Deluxe Double Room

35 Square Meter

Heating

Non-smoking

Electric Kettle

Room service [24-hour]

Blackout curtains

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Clothes Rack

Desk

Extra Long Beds (> 6.5 ft)

Towels

Sleep comfort items

Slippers

Private bathroom

Free Toiletries

Hair dryer

Air Conditioning

Free bottled water

Family Suite

90 Square Meter

Heating

Non-smoking

Electric Kettle

Room service [24-hour]

Blackout curtains

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Clothes Rack

Desk

Towels

Sleep comfort items

Slippers

Private bathroom

Free Toiletries

Hair dryer

Air Conditioning

Extra Long Beds (> 6.5 ft)

Free bottled water

Junior Suite

Heating

Non-smoking

Electric Kettle

Room service [24-hour]

Blackout curtains

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Clothes Rack

Desk

Extra Long Beds (> 6.5 ft)

Towels

Sleep comfort items

Slippers

Private bathroom

Free Toiletries

Hair dryer

Air Conditioning

Free bottled water

Suite (with Bathtub)

Heating

Non-smoking

Electric Kettle

Room service [24-hour]

Blackout curtains

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Clothes Rack

Desk

Bathtub

Extra Long Beds (> 6.5 ft)

Towels

Sleep comfort items

Slippers

Private bathroom

Free Toiletries

Hair dryer

Air Conditioning

Free bottled water

Deluxe Room

Heating

Non-smoking

Electric Kettle

Room service [24-hour]

Blackout curtains

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Clothes Rack

Desk

Extra Long Beds (> 6.5 ft)

Towels

Sleep comfort items

Slippers

Private bathroom

Free Toiletries

Hair dryer

Air Conditioning

Free bottled water

Hotel Details

AI Summary

About TK123 Hanoi Hotel

TK123 Hanoi Hotel is a welcoming 3-star adults-only accommodation located in the vibrant city of Hanoi, Vietnam. Guests can look forward to a comfortable stay with essential amenities and services designed for leisure and convenience, including on-site dining and assistance with local tours.

Services & Amenities at TK123 Hanoi Hotel

TK123 Hanoi Hotel offers free Wi-Fi and internet access, including Wi-Fi in public areas. Guests can enjoy a buffet restaurant and a la carte breakfast, along with an on-site shop. The hotel provides ticket and tour services. For guest safety, free face masks and alcohol-based hand sanitizer are available. Multilingual staff speak English, Vietnamese, Italian, German, Romanian, Russian, and Arabic.

About the TK123 Hanoi Hotel Brand

TK123 Hanoi Hotel operates as an independent establishment, offering a distinctive experience for travelers seeking accommodation in Hanoi, Vietnam.

Location & Getting to TK123 Hanoi Hotel

TK123 Hanoi Hotel is situated at 34 Nam Ngu Street, Cua Nam, Hoan Kiem, Hanoi, Vietnam. This central Hoan Kiem location provides convenient access to the city's attractions. Travelers can easily reach the hotel via taxi or ride-sharing services from Noi Bai International Airport or utilize local bus services connecting various parts of Hanoi.

Facilities Details

Parking and Transportation

Airport Shuttle (free)

Food & Drink

A la carte breakfast

Buffet-Style Restaurant

Fruits/snacks

Restaurant

Room service [24-hour]

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

Lockers

24-Hour Front Desk

Entertainment and Family Services

Air conditioning in public area

Family/child friendly

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Shops (on site)

Common Areas

Terrace

Game Room

Library

Cleaning Services

Free face masks

Hand sanitizer

Daily Housekeeping

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Vietnamese Spoken

Italian Spoken

German Spoken

Romanian Spoken

Russian Spoken

Arabic Spoken

Bulgarian Spoken

Danish Spoken

Greek Spoken

Estonian Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Tours

Adults Only

Elevator

Family Rooms

Check-in [24-hour]

Non-smoking Rooms

Room decorations

Security [24-hour]

Car park [nearby]

Frequently Asked Questions About TK123 Hanoi Hotel

AI Summary

1. Is Wi-Fi available at TK123 Hanoi Hotel?

Yes, free Wi-Fi and internet access are available throughout TK123 Hanoi Hotel, including in public areas.

2. What dining options are available at TK123 Hanoi Hotel?

TK123 Hanoi Hotel features a buffet restaurant and offers a la carte breakfast for guests.

3. Does TK123 Hanoi Hotel have an on-site shop?

Yes, there is an on-site shop available at TK123 Hanoi Hotel for guest convenience.

4. What languages do staff at TK123 Hanoi Hotel speak?

Staff at TK123 Hanoi Hotel are multilingual, speaking English, Vietnamese, Italian, German, Romanian, Russian, and Arabic.

5. Are safety measures like face masks provided at TK123 Hanoi Hotel?

Yes, free face masks and alcohol-based hand sanitizer are provided at TK123 Hanoi Hotel for guest safety.

6. Is TK123 Hanoi Hotel suitable for families with children?

No, TK123 Hanoi Hotel is an adults-only accommodation.

7. Does TK123 Hanoi Hotel offer tour services?

Yes, tour services are available at TK123 Hanoi Hotel to assist guests with exploring the area.

8. Can I book tickets through TK123 Hanoi Hotel?

Yes, ticketing services are available at TK123 Hanoi Hotel for guest convenience.