Saigon Can Tho Hotel

Every time we went to Can Tho, we stayed to the Saigon Cantho Hotel. This time we saw the deterioration of this hotel which is no longer a 3 star hotel. Very nice welcome. The people at the reception are always friendly and professional. They are very customer-friendly. There is no longer a bellboy to carry the luggage and show the rooms. Our bedroom and bathroom were clean and quiet. THE NEGATIVE : the buffet breakfast included in the price is a disaster, a joke of bad taste. No respect for hotel guests. The servers are completely incompetent : one of them, the tallest in size, hides behind the counter to play on his phone. The other boy, behind his soup cart, tries to do his job and that of his friend, but seems to have no motivation. No manager came during our presence to monitor the work of the servers. They are left to their own devices without any control from their leader. Buffet food is miserable and looks like leftover meals from the day or days before. Many customers enter the buffet breakfast room, watch the culinary disaster and leave without even having a coffee. Such a situation is unworthy of a 3 star hotel. From now on I will stay in another hotel in Can Tho.

The Saigon Cantho Hotel, a true institution of the city of Can Tho, was a beautiful establishment where we were happy to stay. It was before the change of the management team. It has become a hotel disaster worthy of a one-star hotel, and you have to be generous to think so. No more lift operator to take care of the luggage. The client must look for his room and pack his luggage. The buffet breakfast seems to be a joke : the waiters are completely indifferent to the presence of customers. The waiters emerge from time to time from the back room and agree to serve the tables with great nonchalance. The buffet : made up of containers, some of them are empty or with a bottom of leftover cooked meals. A few pieces of bread, a clod of butter, two coffeemakers and a large carafe with a liquid that looks like a fruit juice that looks unpleasant to the eyes. A few curiously cleaned glasses. I arrived at the opening of the breakfast restaurant and saw a lot of customers go around the room with dismay and leave without even daring to have a coffee. I didn’t see any officials come to see if everything was fine. The staff seem to be left to their own devices, without any control. No respect for customers, which is very, very, very bad for Business. Too bad for a hotel that enjoys an ideal location in Cant Tho.

We spent one night at this hotel where the A/C was very noisy with little cold air, not much else works properly as this hotel needs a serious make over. I would rather stay elsewhere. Breakfast was ok though!