Galaxy Hotel & Capsule

3.0 / 5

•

269/19 De Tham , District 1

Reviews from Guests

3.0/5

166

Reviews

from real guests

Explorer31597778195

DO NOT GO HERE. Hanz GALAXY hotel is corrupt and uses scams. They say on arrival that the room is mistakenly double booked and they send you to a another & dodgy hotel of them (for the same price). Than they cancel on the booking system so they do not have to pay the booking system. There are so many good & nice places in Ho Chi Minh that are correct.

123clintonm

You pay for what you get here. No water water pressure and if you're very lucky a dribble of possibly hot water. Absolutely no sound proofing. Killer view of the surrounding rusting roofs. The music and noisy neighbours makes sleeping a challenge. But if youre young ,don't mind the music and don't mind being dirty this is a must for you.

zolid973

Just a little back story, 5 years in Asia and I can't check into a hotel without being put in the wrong room every time. Well I arrive and check-in and immediately they tell me they just put someone into my room, will give me a different room and tomorrow I can move. Well I had plans to be in the hospital the whole next day, they showed me my room and it was a miserable closet sized room compared to what I booked. Also 2 tiny beds compared to the big bed I asked. To top it off, the AC didn't work. Then the treat the guest like an idiot games began. They insisted my room was an "upgrade" because I had 2 beds instead of 1 ( I was alone). They insisted AC worked and that I just didnt know how to work it. But neither did they and they couldnt get it to work. They said theyd be back in 5 minutes to check again. 15 minutes later I went downstairs and they were all just hanging out. I tried to check out they refused, said I must pay all 6 days. Laughed in my face for being so stupid not to take the "upgrade". The room looked nothing like picture, it was dirty, AC didn't work and staff were very rude. I had to ask for my ID back over 50x. They said they needed to check the room and took 15 minutes to do so, I touched NOTHING. There was nothing to check. They were petty and unpleasant. Don't give this people your money.

Facilities Details

Airport Shuttle (surcharge)

Free Wifi

Spa

Designated Smoking Area

Laundry

Ticket Service

Elevator

Baggage Storage

24-Hour Front Desk

Daily Housekeeping

Terrace

ATM on site

Concierge Service

Airport Shuttle (surcharge)

Free Wifi

Spa

Designated Smoking Area

Laundry

Ticket Service

Elevator

Baggage Storage

24-Hour Front Desk

Daily Housekeeping

Terrace

ATM on site

Concierge Service

Discounts recommended for you

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10 Available Room Types

Deluxe Double Room

Non-smoking

Adjustable height hand-held shower wand

Iron

Soundproof

Minibar

Wardrobe/Closet

Sleep comfort items

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Shower

Visual alarm

Slippers

Private bathroom

Free Toiletries

Hair dryer

Air Conditioning

Daily housekeeping

Clothes Rack

Free bottled water

Room service [24-hour]

Superior Double Room

Non-smoking

Adjustable height hand-held shower wand

Iron

Soundproof

Minibar

Wardrobe/Closet

Sleep comfort items

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Shower

Visual alarm

Slippers

Private bathroom

Free Toiletries

Hair dryer

Air Conditioning

Daily housekeeping

Clothes Rack

Free bottled water

Room service [24-hour]

Panoramic Triple Room

Non-smoking

Adjustable height hand-held shower wand

Iron

Soundproof

Minibar

Wardrobe/Closet

Sleep comfort items

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Shower

Visual alarm

Slippers

Private bathroom

Free Toiletries

Hair dryer

Air Conditioning

Daily housekeeping

Clothes Rack

Free bottled water

Room service [24-hour]

Superior Triple Room

Non-smoking

Adjustable height hand-held shower wand

Iron

Soundproof

Minibar

Wardrobe/Closet

Sleep comfort items

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Shower

Visual alarm

Slippers

Private bathroom

Free Toiletries

Hair dryer

Air Conditioning

Daily housekeeping

Clothes Rack

Free bottled water

Room service [24-hour]

Superior Quadruple Room

Non-smoking

Adjustable height hand-held shower wand

Iron

Soundproof

Minibar

Wardrobe/Closet

Sleep comfort items

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Shower

Visual alarm

Slippers

Private bathroom

Free Toiletries

Hair dryer

Air Conditioning

Daily housekeeping

Clothes Rack

Free bottled water

Room service [24-hour]

Hotel Details

AI Summary

About Galaxy Hotel & Capsule

Galaxy Hotel & Capsule offers a comfortable 3-star accommodation experience in Vietnam, blending hotel convenience with modern capsule-style lodging. Guests can expect a welcoming atmosphere ideal for both short and extended stays in this vibrant country.

Services & Amenities at Galaxy Hotel & Capsule

Galaxy Hotel & Capsule provides a range of services and amenities for a pleasant stay, including free Wi-Fi, laundry service, and a spa for relaxation. Guests can benefit from a 24-hour front desk, luggage storage, and daily housekeeping. Other conveniences include an elevator, designated smoking area, ticket service, ATM on site, concierge service, and an airport shuttle available for a surcharge. Some rooms also feature a balcony.

Facilities Details

Pool and Spa

Spa

Parking and Transportation

Airport Shuttle (surcharge)

Front Desk Services

Ticket Service

Baggage Storage

24-Hour Front Desk

ATM on site

Concierge Service

Common Areas

Terrace

Cleaning Services

Laundry

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Designated Smoking Area

Elevator

Frequently Asked Questions About Galaxy Hotel & Capsule

AI Summary

1. Is Wi-Fi available at Galaxy Hotel & Capsule?

Yes, Galaxy Hotel & Capsule provides free Wi-Fi for all guests.

2. Does Galaxy Hotel & Capsule offer laundry service?

Yes, laundry service is available to guests at Galaxy Hotel & Capsule.

3. Is there a spa at Galaxy Hotel & Capsule?

Yes, guests can enjoy spa services for relaxation at Galaxy Hotel & Capsule.

4. Does Galaxy Hotel & Capsule provide an airport shuttle?

Yes, an airport shuttle service is available at Galaxy Hotel & Capsule for a surcharge.

5. Is there an elevator at Galaxy Hotel & Capsule?

Yes, Galaxy Hotel & Capsule is equipped with an elevator for guest convenience.

6. Can I store my luggage at Galaxy Hotel & Capsule?

Yes, luggage storage is available at the 24-hour front desk of Galaxy Hotel & Capsule.

7. Does Galaxy Hotel & Capsule have a 24-hour front desk?

Yes, Galaxy Hotel & Capsule features a 24-hour front desk to assist guests at any time.

8. Is daily housekeeping provided at Galaxy Hotel & Capsule?

Yes, daily housekeeping service is provided at Galaxy Hotel & Capsule for a comfortable stay.

9. Do rooms at Galaxy Hotel & Capsule have balconies?

Yes, some rooms at Galaxy Hotel & Capsule feature a balcony.

10. Is there an ATM on-site at Galaxy Hotel & Capsule?

Yes, an ATM is conveniently available on site at Galaxy Hotel & Capsule.