Grand Cititel Central Saigon Hotel

We stayed in this hotel for 4 nights, and the location was perfect, and not too far from the Ben Nghe street food market and lots of decent bars and restaurants. The staff on reception and at breakfast were welcoming and very friendly and created a relaxed atmosphere, and the standard of cleanliness in this hotel was good. We felt the quality of the hotel was commensurate with what we paid. The room was spacious with a good sized bathroom, and we had a kettle with free teabags, free bottled water, a mini bar and a safe, and some random toiletries. The bed was comfortable, and the linen and towels were clean. The tv in the room also enabled us to connect to Netflix which was helpful and the Wi-Fi was consistently good. We also had a fan and air con. We stayed in room 3004 overlooking the street. A couple of negative points to mention which we experienced as part of our stay: The sound proofing in this hotel was very poor. The windows are single paned, and as we had a street view, we could hear people in the street below throughout the night. You could also hear people in the corridor rustling about, even when they were being quiet. The noise seems to echo and amplify within the hotel. We could hear our neighbours in the room directly above us walking around. They had active children with them who were running around in the room late at night, and it was so loud and noisy and very annoying when trying to get to sleep. We also heard our neighbours in the room next to us showering and flushing their toilet at 1:45am to such and extend that it sounded like they were in the room with us! If you are a light sleeper or sensitive to sound, consider bringing ear plugs as there is absolutely no sound proofing in this hotel. The breakfast was average, and if you prefer western food, the options were very limited compared to other hotels we stayed in. The sliced bread was sweet and stale. If you prefer Vietnamese breakfasts, there were a lot more options available. One other point to mention is the mini gym. We are away travelling for a while and I was keen to have a workout. Both treadmills didn’t work, the air conditioning also didn’t work, and the water machine had an empty water bottle. We noticed that the water machines in reception and in the breakfast area were also empty. From a sustainability perspective, this encourages people to rely on single bottled water. Other hotels in vietnam where we have stayed provide water coolers with fresh water and it was disappointing that they didn’t do this. It looked like the empty bottles had been left on the water machines a long time. There was also work going on in the building next door during our stay, and we returned early from sight seeing one day at 4pm to rest after an early start, and we heard loud, intermittent drilling for over an hour. This isn’t great if you are wanting to sleep or rest and there were no notices about any inconvenience this may cause. In fairness they stopped at 5:30pm but that’s not the point. One final point: we got the impression from the marketing material and from the murals in the reception that there is a bar in reception, but the bar was not in operation. We would suggest that this is updated on the marketing materials as this is misleading. In spite of these negative points, we did have a good stay and this is a nice hotel with so much potential. I would suggest to the hotel to make some improvements as set our above to improve the stay for other future guests.

Clean room, friendly staff, great shower amenities. It’s a good value for the price; the hotel is basic and good without a lot of service you’d see in more expensive places. If you’re a traveler and don’t need/want a lot of employees around, and just a clean room in a good location, this is spot on, near to Starbucks and some other Great coffee and juice spot across the street too.

Booked this place for my family to stay in town and a short distance to Ben Thanh market. We passed it looking for it, very narrow hotel, but once we got in, was pretty good. Check in was easy, people at front desk, very nice. Went to our room, very clean, small but nice. Booked online, had points so paid for one of our 2 nights. Kids were happy that it had a pool, we went up, pool was alot smaller than the picture makes it, but we managed. Over all, a very nice place, would recommend.