Prime New

3.0 / 5

•

Ton Dan Street 04 Nha Trang - Dalat

Reviews from Guests

3.0/5

274

Reviews

from real guests

lchilcoat2000

The Prime Hotel is a more budget minded type of hotel with a very good location in the center of Nha Trang. It's an older hotel offering a budget travel alternative. Starting to show its age and needs some updating . It's down an alleyway with many restaurants very close , very walkable. I have stayed here before in 2023 and they have improved the breakfast and offering of the buffet. The breakfast was good and filling and the eggs are cooked to order. The pho was very good and a complete salad bar offering was good. I experienced no issues, my room was comfortable and for what I wanted for a 2 night stay it was very adequate. Shower was fine and air con was very cold. Had a beach front view as booked , at a budget price. To sum up , this is a budget stay location and if you're wanting more amenities book at a 5 star or 4 star plus in Nha Trang or go to Cam Rahn Bay.

180chickb

We arrived at mid night. There was no bellhop. Had to carry our own luggage up to the lobby. Receptionist gave us a look and looked down. Didn't even say hello. So we did not feel welcomed at all. Proceeded to the room just to find out it was full of cigarette smell and water on the floor. We requested to change the room. Receptionist said he had to check with his supervisor. We waited for 10 mins and he told us they were fully booked which I believed he could have able to give us that answer prior to making the call. We were desperate because our child was so tired after the flight so we had to go back to the room. Plus the AC did not work so well. We had a rough night. Anyway, we quite enjoyed the view from the rooftop pool. I would not recommend this hotel to anyone.

anmaxf

I booked through booking.com but somehow one lady confirmed but the receptionist took forever to finish the reservation even I was exhausted. Then the AC doesn’t work, I feel so hot even already go the lowest mode. Then just 7am they hired someone who came and fix the room next door. My head is spinning and I am thinking about cancel booking and move to somewhere else. P/s: the elevator is so old, I feel like I can fall anytime . They seem don’t care about the facility as well as the staff training

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Hot Spring Bath

Bar

Evening Entertainment

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Russian Spoken

Vietnamese Spoken

Wi-Fi in public areas

Golf course [on-site]

Khmer Spoken

Pool with view

Private Beach Area

Swimming pool

Fax/Photocopying

Swimming pool [outdoor]

Ticket Service

Tours

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Hand sanitizer

Convenience Store (on site)

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

German Spoken

Hypoallergenic room available

Dutch Spoken

Restaurant

Room Service

Air conditioning in public area

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Contactless check-in/out

Currency Exchange

Daily Housekeeping

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Hindi Spoken

Invoice provided

Ironing Service

Laundry

Lockers

Postal service

Shared Lounge/TV Area

Smoke-free property

Terrace

Hungarian Spoken

Latvian Spoken

Kids safety features

Business Center

Non-smoking Rooms

Game Room

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Car park [charges apply]

Norwegian Spoken

Karaoke

Entertainment Staff

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Hot Spring Bath

Bar

Evening Entertainment

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Russian Spoken

Vietnamese Spoken

Wi-Fi in public areas

Golf course [on-site]

Khmer Spoken

Pool with view

Private Beach Area

Swimming pool

Fax/Photocopying

9 Available Room Types

Partial Sea View Junior Suite

28 Square Meter

Electric Kettle

Accessible toilet

Bathrobes

Cleaning Products

Hair dryer

Mirror

Private bathroom

Free Toiletries

Towels

Walk-in shower

Free use of business areas

Free Wifi

Pool facilities

Reading light

Cable Channels

Telephone

Adapter

Air Conditioning

Blackout curtains

Concierge

Hand sanitizer

Hypoallergenic

Linens

Private Entrance

Sleep comfort items

Slippers

Socket near the bed

Soundproof

Complimentary tea

Free bottled water

Free instant coffee

Free welcome drink

Minibar

Desk

Extra Long Beds (> 6.5 ft)

Laptop workspace

Outdoor Furniture

Sitting Area

Dining Area

Trash cans

Hardwood/Parquet floors

Wardrobe/Closet

Clothes dryer

Clothes Rack

Dressing room

Ironing Facilities

Sewing kit

Baby amenities (upon request)

Accessible by elevator

Accessible by stairs

Baby safety gates

Carbon monoxide detector

Fire extinguisher

Individual air conditioning

Safe

Safety/security feature

Smoke detector

Non-smoking

Shower

Double Room with Private Bathroom

22 Square Meter

Classic Suite with Sea View

35 Square Meter

King Suite with Sea View

35 Square Meter

Superior Triple Room

26 Square Meter

Facilities Details

Pool and Spa

Private Beach Area

Hot Spring Bath

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Bar

Buffet-Style Restaurant

Restaurant

Room Service

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

Lockers

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Cash withdrawal

Contactless check-in/out

Invoice provided

Postal service

Smoke-free property

Family/child friendly

Kids safety features

Playground

Evening Entertainment

Nightclub/DJ

Karaoke

Entertainment Staff

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Business Center

Shops

Convenience Store (on site)

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Shared Lounge/TV Area

Terrace

Game Room

Library

Cleaning Services

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Daily Housekeeping

Dry Cleaning

Ironing Service

Laundry

Languages Spoken

English Spoken

Russian Spoken

Vietnamese Spoken

Khmer Spoken

Korean Spoken

German Spoken

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Hindi Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Golf course [on-site]

Pool with view

Swimming pool

Swimming pool [outdoor]

Tours

Hypoallergenic room available

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Heating

Family Rooms

Non-smoking Rooms

Check-in [24-hour]

Security [24-hour]

Soundproof Rooms

Car park [charges apply]