Vinpearl Resort Nha Trang

The hotel itself is very large, beautiful, cozy.The staff is very friendly, but no one speaks Russian, prepare to communicate either in indistinct English or through an interpreter on the phone.The main contingent of vacationers - Asians(Vietnamese, Koreans, Chinese),hereafter representatives of the CIS(most Kazakhs and residents of Russia), sometimes Anglo-Saxons meet.The room we got on the second floor, next to the staff room.The room has everything you need, kettle, hairdryer, safe, TV. The rooms are not new, but in general normal, periodically something breaks (lights burn out, remotes break, lock the safe, the air conditioning stops working, etc., but it is all promptly fixed). Cleaning the room every day, but cleaning is not very good, the floors are not cleaned practically, the toilets are also not particularly, forget to give out the right amount of water, towels, every time you have to run looking for an employee to give everything away. The balcony was all dirty with a bunch of garbage, cigarette butts, other people's underwear falling off and nobody cleans it up in 10 days. We only had breakfasts - there was a lot of food, mainly local format, there was one kind of porridge milk and omelets, drinks - coffee, tea, lemonades all standard. And it happens every day, almost the same thing. Fruit gives the same chopped-up dragonfruit, tacky melons, minibananas, green oranges. On the grounds there is a spa centre with free sauna, but we have not visited it, there is a street sauna 24/7, as well as a gym.From entertainment only swimming pool and beach, on the beach you can parachute with a boat and diving. In general who wants silence and uniformity is the normal option. It seemed necessary to put 5 stars, but during the departure there was an unfortunate incident, the tour guide of our tour operator named Rosalia to all tourists announced that the whole minibar once can be used for free including drinks, well who can resist if your tour operator talks for free.But when you are evicted the hotel rolls you the bill for the use of the minibar, and you are waiting for an electric car to take you to a boat to Nha Trang with a bunch of people and coincidentally, the guide does not answer the phone at this time or later. And it remains to pay or it is unclear how much time to scandalize, with the hotel immediately saying that they have already run out of this promotion with a free minibar just a week before we arrive, but they will give us a 20% discount... There is a clear sense of collusion between the tour operator and the hotel to obtain additional benefits. On the way to the airport, several other families from this hotel were in the same situation. Pay attention and it is better to record information about paid services directly at the reception.

We ended up in this hotel, and Vietnam in general, because of a cancelled tour to Oman. The choice was to go to the island because they went with a little kid and wanted to visit the park. The settlement is a bit turbulent, of course, but we knew it. A room was taken overlooking the sea and never regretted it, beauty. We didn't have problems in our room, but we met two families who were bitten hard by someone (bugs?), their rooms were changed. The hotel has a chic wide sandy beach, but for some reason there are very few sunbeds. And in general, during our stay it was impossible to swim in the sea because of some small jellyfish, which cannot be seen, but they constantly sting. I had to sit in the pool all the time. There is an island near the children's pool where you can sit in the shade under the trees. It has a swing on it. There's a two-slide form in the pool. But! When we arrived, one of them was broken and closed and no one had even approached it during our entire holiday. A few days later, the second was closed. The swing was painted (all at once) and didn't even bother to fence it. They only did it after my daughter got dirty and I yelled at them. In the end, no slide, no swing. The game room is just one name, a couple of ancient wheel machines, a TV with bag chairs, floemakers that have virtually all dried up and plaster figures for paint (pay). There's still a small playground outside. But the scariest thing about this hotel is the dining room, or rather the badly washed dishes in it. Finding a clean cup is a quest, all in brown rims and mouth marks. And with those cups downstairs, you get a special treat crawling among other people's legs. The plates need to be looked at carefully, too. How I ended up poisoning myself and two other acquaintances who were also on vacation there at the time. The food is very mediocre, you won't stay hungry, but nothing tasty except fruit was found there. We had HB and we swapped dinners for lunches, and in the evening we usually went to Harbor. The hotel also has a paying restaurant with a claim to European cuisine. That's where the cooking is disgusting, and expensive. In general, the hotel does not recommend

The hotel is ideal precisely for family vacations, absolute safety, the island can be reached only by Face ID, all infrastructure is "imprisoned" for holidays with children, excellent work of rescuers, constant monitoring (I pay close attention to this and here the work is exemplary), the food is fairly uniform but not boring, because there is always something new, excellent choice of fruits and berries (watermelon, melon, mini banana, dragonfruit, papaya, mango, guava, oranges), close location of VinWorld, cleaning in mid-level rooms, but not much stick, water is put stable (really delicious).