Emeralda Resort Ninh Binh

The location and setting is beautiful but after that things go down hill. The rooms need updating, definetly a bat problem on property which is concerning. The food was very good and very helpful/hospitable staff, but would consider an alternative location closer to central area or Tam coc with any future stay for better value.

Fantastic Room, overlooking the river and the limestone cliffs. Eat in restaurant in the evening and very disappointed and would not recommend for dinner. My partner ordered the Wagu steak (the most expensive item on the menu) and it was definitely NOT Wagu. We eat Wagu fairly often, and the taste was wrong and no marbling, it was just a cheap cut of beef. We could not complain on the night as they did not seem to understand. We asked for 2 x Coca Cola and ended up with Coconut. I had chicken friend rice which was very nice. The only other issue that annoyed was screaming children running around the restaurant constantly in the evening, round and around our table. Staff did nothing. We told reception on leaving, but nothing was done. Breakfast was very good. We would recommend the hotel as very centrally located with stunning views, and beautiful rooms. But would definitely not recommend the restaurant for dinner. Very disappointed that the staff made no effort to sort on check out.

Hotel room amazing in quality and size. Restaurant food very good quality and very reasonable. Brilliant location and very helpful reception desk. First hotel that would change UK pounds to Vietnamese Dong - Big relief as needed local currency due to ATM issue in Hanoi. Highly recomended.