SEA AND SAND HOI AN HOTEL

1.0 / 5

•

15 Cua Dai Street,Cua Dai Beach, Hoi An,

Reviews from Guests

1.0/5

Reviews

from real guests

haon729

The owner was so rude and disrespected to older people. Room was dirty with browny stains and torn towel. It was truly a horrible stay for our family

davidblattmufc

The hotel was OK, but what really annoyed us was the miss information on their web site and how the hotel is presented on Booking.con & Agoda.com. It claims to be beach front. It isn’t, it’s a 200m walk to the beach. It claims they have a restaurant providing, amongst other things, a delicious breakfast, They don’t have a restaurant. They claim reception is 24/7, For much of the day and night the reception is unattended. They claim there is a mini mart on site There isn’t. A week in advance we requested a double room. When we arrived they claimed only a twin bedded room was available. Eventually the woman on reception helped redo e the issue but it should never have been an issue in the first place. Overall the hotel offers good value for money, but there was no need to publish miss leading information

879vikt_rian

we were here for more than 10 days. there were problems with incomplete cleaning, plus the breakfast was inedible! 4 days before leaving, we paid for a laundry service, and we got our brand new clothes back like a washcloth. they mixed the white with the black, then when we complained and contacted the hotel owner, they lied back. in the end, all the receptionists were managers and the owner was with dirty glass looks like tineger guy who didn't even know English!!!!(of course not was the owner,they lie again face to) face they thought we were stupid, but no. we moved on, we visited the embassy, what should be done in this case. of course we immediately changed hotels!!!! pay attention to the fact that there are sneaky people behind their smiles in the future!!! the hotel is cheap, but liars and stupid people work here!!!🤬🤮🤮🤮🤮🤮 Amd they didn't pay back nothing!!!!. Of you wanna be clever when you came tó Hoi An please dont choose this hotel!!!!

Facilities Details

Breakfast service

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Family/child friendly

Family Rooms

Shared Kitchen

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Vietnamese Spoken

Wi-Fi in public areas

Ticket Service

Tours

Portuguese Spoken

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Hand sanitizer

Hot water linen and laundry washing

Korean Spoken

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Sanitized kitchen and tableware items

Staff trained in safety protocol

Alternative meal arrangement

BBQ Facilities

Shops (on site)

Dutch Spoken

Restaurant

Room Service

Snack Bar

Air conditioning in public area

Cash withdrawal

Special Diet Meals (upon request)

Daily Housekeeping

Elevator

Invoice provided

Shared Lounge/TV Area

Smoke-free property

Terrace

Latvian Spoken

Game Room

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Karaoke

Bicycle Rental

Breakfast service

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Family/child friendly

Family Rooms

Shared Kitchen

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Vietnamese Spoken

Wi-Fi in public areas

Ticket Service

Tours

Portuguese Spoken

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Hand sanitizer

Hot water linen and laundry washing

Korean Spoken

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Sanitized kitchen and tableware items

Nearby Location

Hoi An Impression Theme Park

3.59 km

Hoi An Memories Land

3.66 km

Hoi An Stadium

3.95 km

Hoi An Catholic Church

4.08 km

Da Nang International Airport

24.84 km

Da Nang Railway Station

25.56 km

6 Available Room Types

Deluxe Double Balcony Room

35 Square Meter

Roll-in shower

Transfer shower

Hair dryer

Mirror

Private bathroom

Free Toiletries

Towels

Walk-in shower

Free Wifi

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Slippers

Soundproof

Umbrella

Free bottled water

Free instant coffee

Minibar

Refrigerator

Desk

Tile/Marble floor

Trash cans

Window

Hardwood/Parquet floors

Wardrobe/Closet

Clothes Rack

Fire extinguisher

Individual air conditioning

Smoke detector

Balcony/Terrace

Bathtub

Non-smoking

Separate shower/bathtub

Shower

Deluxe Family Room

45 Square Meter

Deluxe Twin Balcony

35 Square Meter

Family Room

42 Square Meter

Superior Double Room

35 Square Meter

Facilities Details

Parking and Transportation

Airport Shuttle (free)

Bicycle Rental

Food & Drink

Alternative meal arrangement

BBQ Facilities

Restaurant

Room Service

Snack Bar

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

24-Hour Front Desk

Entertainment and Family Services

Air conditioning in public area

Cash withdrawal

Invoice provided

Smoke-free property

Family/child friendly

Nightclub/DJ

Karaoke

Business Facilities

Meeting/Banquet Facilities

Shops

Shops (on site)

Common Areas

Shared Kitchen

Shared Lounge/TV Area

Terrace

Game Room

Cleaning Services

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Hand sanitizer

Hot water linen and laundry washing

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Sanitized kitchen and tableware items

Staff trained in safety protocol

Daily Housekeeping

Languages Spoken

English Spoken

Vietnamese Spoken

Portuguese Spoken

Korean Spoken

Dutch Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Tours

All Spaces Non-Smoking (public and private)

Elevator

Designated Smoking Area

Family Rooms

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Soundproof Rooms

Car park [free of charge]

Car park [nearby]

Car park [on-site]