review-bg-image

Reviews from Guests

4.0/5

tripadvisor

1,189

Reviews

from real guests

sarahpB7805EE

1

/

5

Although the facilities are great - the pool, the restaurant - the changes in HaLong Bay have a negative e impact on this hotel. The noise from the Beach bar blasting techno music till after midnight then the construction work through the night. Awful!

zuv

4

/

5

I stayed here for one night. Very nice hotel! OK area. Friendly staff. The room was quite big, very clean. The bed was big and comfortable. In the room, a small fridge, very useful, a medium-sized TV (I didn't use it, safe, kettle, bathrobe. The bathroom was big, clean, with an interesting layout. The air conditioning worked OK, as did the Wi-Fi.

kaya47

5

/

5

We were 💯 delighted to stay in this stunning hotel! Don’t let the outside fool you, they are in process of revamping it. The rooms were so beautifully designed I was speechless. All lobbys were stunning. I couldn’t believe how the mixed traditional and modern designs with so much functionality. Room service- within 20 minutes we received a delicious food, no hidden charges, so much to choose from and it was cheaper than eating outside. Can you believe it? Mix of Vietnamese food, american classics,exquisite salads, basically everything you want to see on the menu without the price tag. My son and husband ate their beef burger almost every day and it was the best burger they ever had. Staff, everyone spoke fluent english, organised cheap taxis, so helpful with everything!!! No silly rules anywhere. We had fun at the pool, ate at the pool and enjoyed the busy views of HaLong. It’s about 8-10mins walk to the beach which is awesome, having parties for free that you would pay £100 to get in in London. Unbelievable. And no, you don’t really hear any noise when back in your room. The location is TOP! All games in the bar are free- pool, hockey, playstation, fusball. Bartenders were great too- again with fluent English. It has a night market daily and if you have kids, they also hire out these light up cars ( free inside the market, so you can do your shopping in peace, whilst they keep an eye on your kids) and for about £3 right outside of the hotel. Walking distance from the Sun park, with water slides, only £5 to get in for whole day! Whaaat? Same price is for the theme park with big and small rides or cable car. Just so much to see and do. 3 days wasn’t enough in this location and fab hotel. I will recommend this hotel to anyone. If you scrolling through hotels like we did for ages, this is you pick - just trust me.

Facilities Details

Free Parking

Air Conditioning

Free Wifi

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Room Service

24-Hour Front Desk

Non-smoking Rooms

Laundry

Dry Cleaning

Facilities for Disabled Guests

Breakfast in the Room

Ironing Service

Currency Exchange

Massage

Karaoke

BBQ Facilities

Packed Lunches

Tour Desk

Fax/Photocopying

Outdoor Pool

Snack Bar

Concierge Service

Shared Lounge/TV Area

Daily Housekeeping

Discounts recommended for you

Get an exclusive discount and book now!

10 Available Room Types

Superior Twin Room
Superior Twin Room
Superior Twin Room
Superior Twin Room
Superior Twin Room
Superior Twin Room
Superior Twin Room

Superior Twin Room

room-size-icon

32 Square Meter

Minibar

Minibar

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Balcony/Terrace

Balcony/Terrace

Bathrobes

Bathrobes

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Satellite Channels

Satellite Channels

Fireplace

Fireplace

Laptop Safe

Laptop Safe

View

View

Electric Kettle

Electric Kettle

Towels/Sheets (extra fee)

Towels/Sheets (extra fee)

Sea view

Sea view

Pool view

Pool view

City view

City view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Clothes Rack

Clothes Rack

DOUBLE EXECUTIVE
DOUBLE EXECUTIVE
DOUBLE EXECUTIVE
DOUBLE EXECUTIVE
DOUBLE EXECUTIVE
DOUBLE EXECUTIVE
DOUBLE EXECUTIVE

DOUBLE EXECUTIVE

room-size-icon

42 Square Meter

Superior Twin Room with Balcony
Superior Twin Room with Balcony
Superior Twin Room with Balcony
Superior Twin Room with Balcony
Superior Twin Room with Balcony
Superior Twin Room with Balcony

Superior Twin Room with Balcony

room-size-icon

32 Square Meter

Balcony/Terrace

Balcony/Terrace

Toilet

Toilet

DOUBLE STANDARD
DOUBLE STANDARD
DOUBLE STANDARD
DOUBLE STANDARD
DOUBLE STANDARD
DOUBLE STANDARD

DOUBLE STANDARD

Double or Twin STANDARD
Double or Twin STANDARD
Double or Twin STANDARD
Double or Twin STANDARD
Double or Twin STANDARD
Double or Twin STANDARD

Double or Twin STANDARD

room-size-icon

32 Square Meter

Hotel Details

generate-AIAI Summary

About Novotel Ha Long Bay

Novotel Ha Long Bay is a welcoming 4-star hotel in Vietnam, offering a comfortable and contemporary stay for travelers. This hotel provides a relaxing atmosphere perfect for both leisure and business guests. Its key highlights include modern amenities and attentive service, ensuring a pleasant experience in the vibrant Ha Long Bay area.


Services & Amenities at Novotel Ha Long Bay

Guests at Novotel Ha Long Bay can enjoy a wide array of facilities and services designed for comfort and convenience. These include free Wi-Fi, a restaurant, room service, meeting and banquet facilities, a bar, and a 24-hour front desk. The hotel also offers non-smoking rooms, laundry service, dry cleaning, facilities for disabled guests, breakfast in the room, ironing service, free parking, currency exchange, massage services, karaoke, BBQ facilities, packed lunches, and a tour desk.


About the Novotel Ha Long Bay Hotel Brand

Novotel Ha Long Bay is part of Novotel, an international midscale hotel brand owned by Accor. Novotel is renowned globally for its consistent quality, modern design, and commitment to providing comfortable and reliable accommodation for both business and leisure travelers. The brand focuses on creating hotels that offer a seamless and enjoyable stay with excellent service standards worldwide.


Facilities Details

Pool and Spa

Massage

Outdoor Pool

Parking and Transportation

Free Parking

Food & Drink

Restaurant

Room Service

Bar

Breakfast in the Room

BBQ Facilities

Packed Lunches

Snack Bar

Front Desk Services

24-Hour Front Desk

Currency Exchange

Tour Desk

Concierge Service

Entertainment and Family Services

Karaoke

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Common Areas

Shared Lounge/TV Area

Cleaning Services

Laundry

Dry Cleaning

Ironing Service

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Non-smoking Rooms

Facilities for Disabled Guests

Heating

Air Conditioning

Designated Smoking Area

Frequently Asked Questions About Novotel Ha Long Bay

generate-AIAI Summary

1. Does Novotel Ha Long Bay offer free Wi-Fi?

Yes, Novotel Ha Long Bay provides complimentary Wi-Fi for all guests.

2. Is parking available at Novotel Ha Long Bay?

Yes, free parking is available for guests at Novotel Ha Long Bay.

3. Does Novotel Ha Long Bay have a restaurant on-site?

Yes, Novotel Ha Long Bay features a restaurant for guests to enjoy.

4. Are non-smoking rooms offered at Novotel Ha Long Bay?

Yes, non-smoking rooms are available at Novotel Ha Long Bay for guest comfort.

5. Can guests request breakfast in their room at Novotel Ha Long Bay?

Yes, breakfast in the room service is provided at Novotel Ha Long Bay.

6. Does Novotel Ha Long Bay provide laundry services?

Yes, laundry and dry cleaning services are available at Novotel Ha Long Bay.

7. Is there a 24-hour front desk at Novotel Ha Long Bay?

Yes, Novotel Ha Long Bay operates a 24-hour front desk.

8. Does Novotel Ha Long Bay offer facilities for disabled guests?

Yes, Novotel Ha Long Bay provides facilities to accommodate disabled guests.

9. Can I arrange tours at Novotel Ha Long Bay?

Yes, Novotel Ha Long Bay has a tour desk to assist guests with arranging excursions.

10. Are there meeting facilities at Novotel Ha Long Bay?

Yes, Novotel Ha Long Bay offers meeting and banquet facilities.