※Please collect your physical tickets (train tickets and promo codes) at the ticket redemption location.
※When taking the Nishitetsu train, please show your ticket to the station staff at the ticket gate.
* When using an e-ticket, please access the link in your e-ticket received after booking via a mobile device such as a tablet or smartphone. Present the e-ticket to staff and press the "Use" button.
[Note]
* Internet access is required when using the e-ticket, so please ensure you have a network connection prepared in advance.
Please note: Neither photo screenshots nor printed paper tickets are valid for use.
If multiple vouchers are purchased in a single transaction, they cannot be used separately. Once usage begins, all vouchers will be consumed simultaneously. For individual use across multiple occasions, please make separate purchases.
To prevent unauthorized use, when opening the e-ticket in a different environment from the one used during your initial access, the system will require OTP (One-Time Password) verification. Please follow the steps below to complete the verification.
1. Please enter a valid email address that can receive messages, then press the send button.
2. Please check your email inbox for the OTP password email. If you cannot find the email, it may have been classified as spam. If it is still not found in your spam folder, the email address you entered may be incorrect. Please reopen the e-ticket website and enter your email address again.
3. Enter the OTP code from your email on the e-ticket screen and click Confirm. If the code is correct, you will be directed to the e-ticket usage screen.
※Please note: Once the OTP verification is completed, the email address cannot be changed. Therefore, please make sure to enter your own email address when verifying.