Holiday Inn Express Louisville-nw

Alex at the desk was rude at checkout and dismissive to a housekeeping issue. Every other day trash and bath linen service are advertised but were not provided. We had to request a trash bag and...

Avoid this hotel at all costs. The hotel is run down, the hallways and elevator had no air conditioning, and the staff is completely unprofessional and unresponsive. My elderly parents stayed here...

The Hampton Inn, Louisville West, was located in a shabbier part of town. Restaurants were vacated around it with only the Waffle House open 24 hours. The front desk staff was abrupt and unfriendly...