Holiday Inn Express Georgetown

I had a terrible experience with this hotel. I have had status with the chain for over 15 years now. My internet was down at home because of the storm and optimum was working on it. I work from home...

A pipe burst in the middle of the night meaning there was no hot water so everyone in the hotel took cold showers. There was no sense of urgency by this place. A plumber should have been called out...

After a 10+hour drive (grumble grumble) we arrived at the Holiday Inn&Suites. At the desk was Matthew. He was very kind, shared our humor and even helped us pick a room that suited our requests...